Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Health Benefits, (a subsidiary of Health Care Service Corporation), you will be part of an organization committed to offering custom services to self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency, and customer support. We are now a subsidiary of Health Care Service Corporation, the largest customer-owned insurance company in the United States and a strategic partner of Health Benefits since 2018, giving us access to increased national scale and support. This is an exciting time to join our team and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration, and service to our communities.
Health Benefits is seeking a COBRA Eligibility Manager. This position is responsible for the day-to-day supervision, leadership, and management of the COBRA team as well as COBRA and Retiree billing administration. Responsibilities include but are not limited to, successful achievement of COBRA new client implementations, client retention, ongoing quality, turnaround time and service expectations. This manager is responsible for staff development, coaching, timely and consistent feedback and develops/implements processes and procedures to drive efficiencies, ensuring departmental goals are reached and client expectations and commitments are met/exceeded.
This position provides technical guidance on COBRA EAS, COBRA DOL regulations and will act as a SME for related projects, initiatives, and escalations. The COBRA Manager is also responsible for answering complex or difficult questions, advising cross functional team members regarding processes and procedures as well as participating in client-facing calls and meetings.
Responsibilities Include:
Qualifications include:
At Health Benefits, you will be part of an organization committed to offering meaningful benefits to our associates to support their life outside of work. From health and wellness benefits, 401(k) savings plan, a minimum of 15 days’ of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, new parent paid leave, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time associates.
The compensation range for this full-time COBRA Manger role is $47,267 - $88,754. The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran, or disability.
Required Skills
Required Experience