At Trustmark we help people thrive. We provide products and personalized attention that engage and inspire people to maximize their health potential. We offer employee benefits customized to fit each unique business need or life circumstance. It all revolves around our belief that better health and greater financial security increase overall well-being. And with well-being comes peace of mind. Peace of mind to focus on work and family and everything else that’s important in life. Peace of mind to thrive.

SUMMARY:  In this position, you will provide administrative support to the Claims and Customer Service Staff in our Boardman office, as well as other Departments within the Company.  To be successful, you must have good working knowledge of Microsoft Office and possess strong analytical, organizational, and letter writing skills.   In this role, you should have the ability to communicate effectively with others, both verbally, and in writing.  The position also requires good customer service skills and the ability to meet deadlines. 

RESPONSIBILITIES INCLUDE:

• Create all outgoing letters & labels related to claims, etc. Responsible for queue and manual letter requests.
• Review and reissue all “return to sender” mail. This includes mail from various sources.  Responsible for updating all member address changes received through the US mail.
• Responsible for sorting, organizing and processing mail, faxes, prints, reports, etc. virtually and while physically in office.
• Maintain provider records by verifying various levels of information and making updates. This includes but is not limited to the provider’s address.
• Manages the front desk, answering front door and directing visitors to appropriate locations when physically in the office. Sorts and distributes office supplies when physically in the office
• Other duties as needed/assigned, both virtually and physically in the office.

 QUALIFICATIONS INCLUDE:

• Working knowledge of Microsoft Office
• Strong written and verbal communication skills
• Strong organizational writing skills
• Must be able to work independently, virtually and physically in the office.

Come join Trustmark! Join a team that will not only utilize your current skills, but will enhance them as well. Trustmark benefits include medical/dental/life insurance, tuition reimbursement, competitive 401k plan, insurance education classes, health and wellness initiatives and more!

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, or disability.

Required Skills Required Experience

B.A. /B.S., Masters degree preferred, five to eight years of experience leading marketing and design in an agency environment. Demonstrated creative ability and communication skills with an outstanding portfolio of print design. Experience overseeing and directing the work of designers, writers, photographers, and other team members. Personnel management skills, including the recruiting of talent and fostering of a highly productive studio culture essential. Superb time management and project management skills. Innovative and creative thinking with the ability to take the lead in developing visual design excellence in print publications. Outstanding attention to detail. Excellent interpersonal skills. Requires flexibility and adaptability to new technology in a changing environment. Requires ability to prioritize multiple projects. Ability to work well under pressure and on high visibility projects. Adobe Creative Cloud, particularly Photoshop, Illustrator, and InDesign expertise required. Digital workflow such as InCopy experience a plus. May require work outside normal business hours.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.