JOB TITLE: Operations Coordinator

LOCATION : San Francisco, CA

REPORTS TO : Facilities Manager

ABOUT US

Hult International Business School is the world’s global business school offering an accelerated MBA degree, a series of one-year Master’s degrees, an Executive MBA degree, a Bachelor’s degree, and Ashridge Executive Education programs. Hult’s innovative curriculum is taught by inspiring professors who possess real-world business experience. In addition, students gain unrivaled global business perspectives on Hult’s unique Global Campus Rotation—a program that allows students to study on any combination of Hult’s five campuses in Boston, San Francisco, London, and Dubai, as well as Hult’s rotation centers in New York City and Ashridge. With students representing 145 nationalities, Hult International Business School is a microcosm of the global economy that rewards those who can conduct business that transcends borders.

We love exceeding goals, we love speed, and we strive when changes happen. We are quite un-traditional in style, we are entrepreneurs. Fundamentally, we love what we do: helping students find a business school that is relevant and that could potentially change their lives. If you identify with us, please contact us!

THE OPPORTUNITY

We're seeking an Operations Coordinator who can excel as a versatile and skilled generalist. As a key figure on campus, you'll be responsible for executing a range of front-desk and office-wide processes with precision, efficiency, and calmness under pressure. As the primary point of contact for student and staff inquiries related to Student Services, Facilities, and overall campus operations, you'll constantly interact with Hult's staff, students, vendors, partners, and other stakeholders. As an Operations team member, you'll drive our culture by building operations, events, programs, and communication. We believe every interaction, email, and act of kindness counts, no matter how small. The ability to work independently while leading your own projects, collaborate with others, and maintain a friendly, positive attitude is critical. If you have a passion for customer service, project management, event planning, communications, and general administration and are a self-starter, we'd love to hear from you.

RESPONSIBILITIES

• Provide daily non-academic support via email, phone, and in-person to the Hult student body and staff.

• Manage the Front Desk Information Center for the Student Services, Facilities, and overall campus operations.

• Oversee campus space allocation and bookings for internal and external groups.

• Work with the Facilities team to help with vendors (quotes, calls, general communication)

• Play a key role in assisting with major campus events, including Graduation, Orientations, Hult Prize competitions, and Winter Ball.

• Work with Student Services to formulate and implement an action plan to increase student satisfaction.

• Daily campus inspection with a focus on ensuring classrooms and campus space is set up for successful learning

QUALIFICATIONS

• Experience working in an office environment

• Excellent written and verbal communication skills

• Proven track record and commitment to outstanding customer service

• High level of energy and enthusiasm to work under pressure and to prioritize requests in a demanding and fast-paced environment

• Ability to set firm expectations and engage in difficult conversations professionally

• Team player with a positive, can-do attitude

• Not afraid to tackle challenges head-on and take ownership of new ideas and solutions

• Experience interacting with a culturally and ethnically diverse population of students, faculty, and staff with diplomacy

• Sensitivity to the needs of all students and ability to treat concerns of students and other stakeholders with respect and confidentiality, using sound judgment

• Willingness to work flexible hours when necessary

• Other duties as assigned

BENEFITS

• Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days working from home per week.

• Robust professional growth opportunities including monthly trainings, workshops, and inspiring talks with global leaders and experts

• Four weeks paid vacation your first year (22 Scheduled + 2 flexible!)

• 25% company match on your 401(k)

• Excellent medical, dental, and vision coverage, along with life and disability insurance

• Dependent care, healthcare, and commuter flexible spending accounts (FSAs)

• Discounts at local venues and businesses

• Compensation: target $50 - 60k subject to relevant experience and qualifications

POSITION START DATE : as soon as possible

PLEASE NOTE THAT YOU MUST HAVE THE RIGHT TO WORK IN THE US TO BE CONSIDERED FOR THIS POSITION.

ABOUT US

Hult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before. More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talent from around the world.

WHAT WE DO

Hult International Business School is a non-profit educational pioneer and the first triple-accredited US business school. Ranked by the Financial Times, Economist, Forbes , and Bloomberg Businessweek , Hult offers undergraduate, graduate, and executive education programs across its global campuses and rotation centers in Boston, San Francisco, London, Dubai, and New York. The school’s philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow.

Solving problems and overcoming challenges is what our students do: all year, every year. We bring together creative, open-minded people from all over the world to find solutions to the world’s most pressing issues by doing business, not just studying it. So they graduate with the skills and the mindset to be ready for anything.

And now we’re looking for a talented workforce that thinks the same way. We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging. At Hult, we believe that it’s through our diversity that we find our strength.

MISSION STATEMENT

We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge , our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.

EQUAL OPPORTUNITIES AT HULT

Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. We are committed to providing opportunities regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry.

Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we’d love to hear from you.

LEGAL

Hult International Business School is a 501 ©( 3) non-profit educational organization registered in the Commonwealth of Massachusetts, accredited by the New England Association of Schools and Colleges (NEASC) to award U.S. degrees. Students are awarded a joint U.S. and U.K. degree on successful completion of the program. The U.K. degree is awarded by the Ashridge (Bonar Law Memorial) Trust, known as Ashridge , with which Hult has a strategic alliance.

At EF Education First, we believe that the world is better when people try to understand one another. Since 1965, EF has helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.