Job Description

Start your next chapter helping us transform historical records into clean, searchable, and future-ready data.

The Indiana University Foundation is seeking an Account Support Assistant to support our Administration team on a project-based, hourly assignment. You will play a key role in uploading and indexing legacy files into our OnBase document management system and researching historic gift documentation across our donor, alumni, and endowment systems (e.g., FEM and Crimson) to confirm designations or flag when funds should be moved.

You’ll work independently on well-defined tasks- reviewing legacy folders, determining the correct document type (e.g., agreement, supporting emails, or account maintenance), uploading to the proper location, and moving it to the next step in the workflow. You’ll also perform light data-entry/cleanup and research account numbers to ensure accurate indexing. You’ll collaborate with the broader Account Support team, join weekly team meetings, and may assist on other projects as priorities evolve. Success in your first 90 days looks like retaining training quickly, working with minimal oversight, and consistently meeting throughput and quality targets.

Qualifications

Education & Experience

• High school diploma or equivalent required.
• Experience with data entry, records management, or administrative support preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook); ability to learn new systems quickly.
• Exposure to donor/alumni or finance/endowment systems (e.g., FEM, Crimson) is helpful but not required.
  • Familiarity with OnBase is a plus.

Knowledge, Skills, and Abilities

• Meticulous attention to detail for accurate indexing and document classification.
• Strong critical thinking and problem-solving to determine document types and locations.
• Proactive "can-do" orientation; enjoys repetitive, heads-down work with consistent output.
• Ability to handle confidential and sensitive information with discretion.
• Excellent organization, time management, and follow-through
• Able to work independently and meet deadlines.
• Clear, professional communication and collaboration within a team environment.

Additional Information

** This position is part-time and temporary. We anticipate the position being available for at least 6 months with potential for extension. The pay for this position is $17.00 per hour, and the coordinator will work 10-15 hours per week on a regular, mutually agreeable schedule.**

** The IUF is committed to providing a safe, respectful, and professional work environment that is free of Discrimination and Harassment. The IUF will not tolerate any form of Discrimination or Harassment based on the Individual’s race, ethnicity, religion, color, sex, age, national origin, genetic information, sexual orientation, disability, gender identity or expression, ancestry, marital status, protected veteran status, pregnancy, or any other basis prohibited by law.**

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