Program Education Consultant
Cultural Care Au Pair
Location: Boston office or Denver office

We’re excited to share an opportunity to join the Cultural Care Program Education team as a Program Education Consultant reporting to the Director of Sales. In this role, you’ll focus exclusively on managing your own pipeline from lead to match, as well as contributing directly to team goals through strong sales execution and exceptional customer experience.

As a Program Education Consultant, you’ll model effective pipeline management, maintain a high level of sales discipline, and help drive new host family matches toward our FY26 goals. Your work will directly influence our growth and the experience of families joining our program.

This role is ideal for someone with a strong sales track record who thrives in a fast-paced environment and is motivated by achieving ambitious individual goals.

Key Responsibilities

• Achieve or exceed targets for:
  • Total new host family matches
  • Lead → Matching conversion rate
  • Matching → Matched conversion rate
• Maintain timely and strategically effective follow-through on all leads and matching host families.
• Deliver exceptional customer experience throughout the process.
• Share insights, trends, and best practices to support overall team success.
• Collaborate with your Program Education Director, Team Lead, and peers to address challenges and identify opportunities to improve conversion and customer experience.

Qualifications

• 1+ years of sales or matching experience with a strong performance track record.
• Strong sales acumen and a data-driven approach to pipeline management.
• Excellent time management skills, with the ability to prioritize and hit goals consistently, especially during busier times.
• Strong communication skills and ease working cross-functionally.
• Solution-oriented mindset with resiliency through challenges.
• Passionate about delivering a high-quality host family experience.

Why you’ll love working here: Perks, Benefits, and more!
This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF and Cultural Care (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you join our team, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

• Paid International Business Travel opportunities
• Commitment to professional growth: robust monthly calendar of trainings and development workshops
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• 25% company match on your 401(k) contributions
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Access to fertility care and family-building support
• Wellness benefits and a yearly fitness reimbursement
• Frequent social and learning events, including access to our employee-run “EFinity” groups
• Robust Employee Assistance Program
• Tenure-based sabbatical eligibility
• EF Product Discounts (discounts on travel, international language schools, childcare with our Au Pair product and more)
• Discounts at local venues and businesses
• Compensation for this role starts at $52k for those without Cultural Care or EF experience. The base salary will increase for those with internal work experience. This role is bonus eligible.

About Cultural Care Au Pair
At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts-providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you’re ready to expand your own horizons we invite you to be a part of our global team of problem-solvers, relationship-builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time.

Cultural Care Au Pair is associated with EF Education First, the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs-focused on language, travel, cultural exchange, and academics-create students of the world, and turn dreams into international opportunities.

An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, well...you.

At EF Education First, we believe that the world is better when people try to understand one another. Since 1965, EF has helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.