This is a supervisor role for a retail dining supervisor at a higher education location. Hours are Monday through Thursday 230 PM - 1030 PM and Friday from 9 AM - 5 PM. We are looking for a great person to join our growing team!!!!
Quest Food Management Services is looking for a Retail Manager to join our team!
Work for a growing company with a personal touch. Leadership is visible, approachable and shows that they care about their teams. Quest allows you to become an integral part of the local community, in an environment where you are listened to, supported and work-life balance and consistent scheduling is a priority. You are not just a number at Quest.
We provide the communities we serve with fresh, high-quality food, exceptional responsiveness and intensely personal service. We are committed to creating the most enduring relationships in the industry by what we do and how we do it, which is achieved through an unwavering commitment to our values:
Integrity: we do the right thing at all times
Responsiveness: we listen and respond quickly to provide the best solutions
Accountability: we do what we say we will do and accept responsibility for the results
Respect: we treat others better than we expect to be treated ourselves
Excellence: we deliver the best experience possible
Position Summary
As the person who oversees the retail dining services operation, works to ensure that the expectations of the client and Food Services Director are met and/or exceeded, while responding to market trends and customer demands, producing desired outcomes in a fiscally responsible manner. Works professionally and cooperatively as a valued member of the dining services management team, assisting with any aspect of the dining services program necessary.
Essential Duties and Responsibilities
Cascades the vision of Quest Food Management Services ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.
Demonstrates commitment to Quest vision, values and missions through actions on a daily basis.
Trains and manages all retail staff
Participates in hiring, scheduling, time keeping, performance appraisals, and disciplinary actions of retail staff
Under the direction of the Food Services Director, supervises and coordinates all retail sales activities in all operations
Estimating and forecasting food consumption in the retail operation, monitoring production volumes, and adjusting future production as needed; maintains budgetary controls
Maintains an organized system of comprehensive retail record keeping
Maintains established food presentation standards
Participates with Food Committee meetings
Plans for and implements corporate retail marketing initiatives, maintains complete records of special events and pace changers in the retail operation, providing marketing summaries to the Quest home office upon completion
Ensures the server and retail production area is always safe and sanitary
Maintains good public relations with all customers, clients, staff, vendors, and the community; achieves high levels of customer and client satisfaction
Conducts continuing analysis of retail operation, recommending any operational changes necessary to the Food Services Director
Job Requirements and Specifications
Education and Experience: The requirements listed below are representative of the knowledge, skill and/or ability required.
Required:
Retail sales experience
College degree preferred
ServSafe Certification
Quest Food Management Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.