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Catering Manager

Quest Food Management Services

Catering Manager

Joliet, IL
Full Time
Paid
  • Responsibilities

    Quest Food Management Services is looking for a Catering Manager to join our team!

    Work for a growing company with a personal touch. Leadership is visible, approachable and shows that they care about their teams. Quest allows you to become an integral part of the local community, in an environment where you are listened to, supported and work-life balance and consistent scheduling is a priority. You are not just a number at Quest.

    We provide the communities we serve with fresh, high-quality food, exceptional responsiveness and intensely personal service. We are committed to creating the most enduring relationships in the industry by what we do and how we do it, which is achieved through an unwavering commitment to our values:

    Integrity: we do the right thing at all times

    Responsiveness: we listen and respond quickly to provide the best solutions

    Accountability: we do what we say we will do and accept responsibility for the results

    Respect: we treat others better than we expect to be treated ourselves

    Excellence: we deliver the best experience possible

    Position Summary Responsible for developing and executing catering solutions to meet customer needs. Facilitates the delivery of prepared food created from an event-specific work order.

    Essential Duties and Responsibilities

    Cascades the vision of Quest Food Management Services ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.

    Demonstrates commitment to Quest vision, values and missions through actions on a daily basis.

    Manage staff to include selection, work allocation, training, coaching and mentoring, problem resolution, performance evaluation and feedback, and corrective action.

    Deliver consistent quality in planning and execution of events.

    Leverage established company solutions to ensure consistency, quality and efficiency within consumer driven offerings.

    Manage catering team to ensure quality in final presentation of food.

    Develop and maintain effective client and customer rapport for mutually beneficial business relationships.

    Responsible for delivering food and labor targets.

    Develop and execute strategies to achieve catering revenue forecasts.

    Train and manage employees to ensure knowledge of food menus and promotional calendars.

    Plan and execute team meetings and daily huddles.

    Complete and maintain all staff records including training records, schedules and performance data.

    Ensure accurate reporting of all catering related revenue, expenses, and receivables.

    Handle catering events of varied size and scope, including staffing and management.

    Follow HACCP guidelines to ensure safe food practices.

    Follow all Quest policies and food safety guidelines.

    Perform other duties as required.

    Job Requirements/Specifications

    Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required

    Required:

    Bachelor’s degree or equivalent experience

    Minimum of five years working in a higher education environment

    Strong communication and client management skills

    Solid knowledge of financials

    Proficient in MS Office

    Responsible for meeting and maintaining state and local certification requirements (Food Service Manager)

    Quest Food Management Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Industry
    Education