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Senior Director of Culinary Operations

Quest Food Management Services

Senior Director of Culinary Operations

Bolingbrook, IL
Full Time
Paid
  • Responsibilities

    Quest is looking for a Senior Director of Culinary Operations to join our Team in Lombard, IL!

    As a rapidly growing organization Quest Food Management Services is in search of a Senior Director of Culinary Operations who is passionate about great food, hospitality and culinary systems. The Senior Director of Culinary Operations is responsible for the organizational development of all culinary, wellness, and retail systems, recipes and menus, related product development and promotions across the entire enterprise to achieve operating and financial goals, and enhanced food quality and presentation.

    He/she will act as the expert for all culinary services and make recommendations for our culinary strategy. Additionally, he/she will monitor, research and report on all competitors' activities, be responsible for providing leadership in strategic planning, development and execution of food marketing plans, culinary support and consumer food insights to assigned brands and/or corporate clients and incorporating experience from previous assignments to lead and inspire all aspects of culinary talent.

    The Senior Director will engage with all levels to ensure compliance with culinary standards in all facility dining operations across business lines, including making a significant investment of time in training and developing culinary skills in management and hourly team members across the organization.

    He/she will lead also all organizational purchasing strategies and efforts in order to procure the highest quality ingredients, goods and services in order to optimize fiscal accountability for all operating units and the organization as a whole. The Senior Director will actively participate in new business surveys, proforma development and presentations followed by new business openings. He/she will assist in the processing of research data, cost analysis, development of recipes and menus, (including sourcing materials) and development and execution of all culinary training programs and materials.

    Through regular contact, active listening and timely addressing of any issues, concerns or problems, he/she will establish and maintain effective communication with the President, Vice President of Operations, District Managers and field managers. This person will be charged with developing excellent working relationships with clients and providing effective training, leadership and management with all facility staff as he/she understands that achievement of goals and high standards must be a joint effort in our complex and demanding business environment.

    Essential Duties and Responsibilities:

    Cascade the vision of Quest Food Management Services ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.

    Demonstrates commitment to Quest mission, vision and values through actions on a daily basis.

    Support development of recipes to better utilize ingredients and improve operations execution, resulting in increased food quality excellence, reduction of waste and improved profitability.

    Maintain Quest high standards with customer service and exceeding our client’s expectations.

    Consistently thrive to introduce new and exciting concepts to keep initiatives fresh and exciting.

    Maintain all SOP standards and HACCP standards.

    Assist in implementing company retail programs and culinary systems in existing and new retail service locations across all lines of business

    Direct culinary development and training with culinary leaders and team members

    Participate in new business sales surveys, proforma development and presentations

    Development and implementation of menus and merchandising standards

    Train, monitor, evaluate, and act on unit performance in all culinary areas

    Lead Quest’s organizational purchasing strategy and procurement efforts

    Serve as a liaison to Supply Chain, Operations, and Merchandising and Marketing groups

    Responsible for research and intervention in support of supply chain planning and pricing to improve performance and satisfaction

    Lead the design process of internal recipes and menu prototype development

    Monitor market trends and identifies appropriate target markets

    Support innovation of new product and program development in conjunction with existing culinary leaders.

    Manage the portfolio of products within the signature recipes and nutritional database.

    Assist in the processing of research data, costing of recipes, development of flavor profiles, and execution of on-site training

    Manage developmental projects independently, as required

    Other duties as required or assigned.

    Other Requirements Include:

    Minimum seven years of management experience

    Schools / Higher Education / Business Dining

    College Degree

    Quest Food Management Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Industry
    Education