Quest Food Management Services is looking for a Catering Lead to join our team!

Work for a growing company with a personal touch. Leadership is visible, approachable and shows that they care about their teams. Quest allows you to become an integral part of the local community, in an environment where you are listened to, supported and work-life balance and consistent scheduling is a priority. You are not just a number at Quest.

We provide the communities we serve with fresh, high-quality food, exceptional responsiveness and intensely personal service. We are committed to creating the most enduring relationships in the industry by what we do and how we do it, which is achieved through an unwavering commitment to our values:

Integrity: we do the right thing at all times

Responsiveness: we listen and respond quickly to provide the best solutions

Accountability: we do what we say we will do and accept responsibility for the results

Respect: we treat others better than we expect to be treated ourselves

Excellence: we deliver the best experience possible

Position Summary

Catering Lead will be responsible for overseeing catering, safety, and sanitation for Quest accounts, assisting the Food Service Director in training and development of the staff, and helping generate, schedule and execute all catering events. As a leader on the Quest team, you will lead by example and maintain a professional and reputable work environment by enforcing policy and best practices that brings out a positive employment brand.

Essential Duties and Responsibilities

Cascades the vision of Quest Food Management Services ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.

Demonstrates commitment to Quest vision, values and missions through actions on a daily basis.

Responsible for booking, planning, execution and billing of all Catered events for unit.

Assists the Food Service Director in training and development of the staff by indentifying and grooming next level leaders. As Quest continues to grow this will be achieved by team leadership, skill development, 30/60/90 reviews and career paths with timelines.

Will lead a catering staff and oversee all safety and sanitation as it pertains to the account.

Maintains the back office including mealtime entry, menu costing, client invoicing and ADP payroll.

Adheres to all Corporate deadlines in regards to Mealtime, invoices, payroll, and EOM

Continuously measures customer satisfaction levels through feedback, and resolve any issues immediately.

Consistently maintains professional communication with the client through emails, phone calls, and personal interaction.

Maintains Quest high standards with customer service and exceeding our client’s expectations.

Consistently thrives to introduce new and exciting concepts to keep the catering fresh and exciting.

Maintains all SOP standards

Maintains all HACCP standards

Performs other duties as required.

Job Requirements/Specifications

Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required:

Minimum of three years of food service or catering experience and prior experience in a lead role

Strong communication and client management skills

Solid knowledge of financials

Proficient in MS Office

Responsible for meeting and maintaining state and local certification requirements

High attention to detail assuring all events are executed exceeding client expectations

Organizational skills, menu costing, financial knowledge and team leadership are imperative

Quest Food Management Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.