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Assistant General Manager

Quest Food Management Services

Assistant General Manager

Chicago, IL
Full Time
Paid
  • Responsibilities

    The Farehouse Market is looking for an Assistant General Manager to join our team!

    Work for a growing company with a personal touch. Leadership is visible, approachable and shows that they care about their teams. The Farehouse Market allows you to become an integral part of the local community, in an environment where you are listened to, supported and work-life balance and consistent scheduling is a priority. You are not just a number at The Farehouse Market.

    The Farehouse Market is located in Chicago’s historic riverside Montgomery Ward catalogue building, the latest in the national landmark’s 111-year tenure. We provide high-quality food, exceptional responsiveness and intensely personal service. We are committed to creating the most enduring relationships in the industry by what we do and how we do it, which is achieved through an unwavering commitment to our values.

    Position Summary

    Oversees the daily operations for a food management account. Responsible for overseeing financial and culinary accountability of the account. Oversees all safety and sanitation as it pertains to the account and reflects The Farehouse Market high standards.

    Essential Duties and Responsibilities

    Cascades the vision of The Farehouse Market ensuring the company’s vision, values and founding principles are effectively communicated, understood and practiced.

    Demonstrates commitment to The Farehouse vision, values and missions through actions on a daily basis.

    Manage staff to include selection, work allocation, training, coaching and mentoring, problem resolution, performance evaluation and feedback, and corrective action.

    Oversee that the chef /managers consistently maintain high food quality and service levels in accordance with The Farehouse Market standards.

    Lead by example and maintain a professional and reputable work environment by enforcing policy and best practices that brings out a positive employment brand.

    Interact with clients on a daily basis and maintain excellent client relationships through open and honest dialogue.

    Stay abreast of the competition by analyzing quarterly market analysis and consistent research of menu trends.

    Provide financial expertise in overseeing management of Food, Labor and Direct costs.

    Manage account’s marketing strategy programs to increase sales growth.

    Manage accountability of staff using goal setting and performance management process.

    Manage costs on all recipes.

    Oversee and accountability of all purchases and inventory levels.

    Oversee all menus.

    Work in conjunction with the Executive Chef to anticipate trends and roll out new concepts and ideas.

    Maintain The Farehouse Market’s high standards by managing customer service and exceed our client’s expectations through delicious food and gracious hospitality.

    Motivate team members to consistently thrive to keep the account(s) fresh and exciting.

    Maintain account in compliance with SOP standards and HACCP standards.

    Follow HACCP guidelines to ensure safe food practices.

    Follow all Quest policies and food safety guidelines.

    Job Requirements/Specifications

    Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Bachelor’s degree or equivalent work experience

    Minimum 5 years of restaurant management experience

    Extensive experience in the food service industry including a vast knowledge of establishing client relations and maintaining long term client relationships

    Exemplary leadership skills

    Expertise of the P&L impact and accounting practices

    Experience with cost controls, sanitation and safety is required

    Strong communication and client management skills

    Solid knowledge of financials

    Proficient in MS Office

    Responsible for meeting and maintaining state and local certification requirements (Food Service Manager)

    The Farehouse Market is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Industry
    Education