Job Description

Ravinia is seeking a team of Artist Merchandise Sellers to assist with the on-site setup and sale of artist branded merchandise brought in during the 2022 summer season. Ravinia sellers work under the direction of the Merchandise Manager and are considered part of Ravinia’s Production team.

DATES OF EMPLOYMENT

• Event based early June through mid-September 2022

GENERAL RESPONSIBILITIES

• Setting up and tearing down of the merchandise area (pop-up tents, rolling carts, counters, grids for hanging product, cash registers, credit card machines)
• Counting in merchandise prior to the show (t-shirts, CDs, posters, etc.) and counting out at the end of the night to determine starting/ending product quantities
• Selling product prior to, during the show, and post show. This involves helping guests find the right size/product they are seeking, answering general questions about products and Ravinia, explaining pricing, and detailing the buyers different payment options

A NOTE ABOUT SCHEDULING

Most non-classical artists performing at Ravinia will bring merchandise with them for sale at the venue (such as Pentatonix, Ringo Starr, Little Big Town, John Legend, etc.). The Artist Merchandise Seller’s schedule is based on these events. Ideal candidates can work all events during their period of availability. Number of hours per week depends on that week’s event schedule. We generally try and determine ahead of time what events will bring merchandise with them and ask sellers to commit to as many dates as they can. Some weeks throughout the summer are more part-time employment while some weeks are more full-time. Seller shifts generally begin between 12pm and 2pm on event days and conclude once tear down is complete post-event.

Qualifications

• Prior customer service or sales experience
• Strong math skills and prior cash-handling experience
• Strong interpersonal communication, organizational, and problem-solving skills
• Ability to spend long hours on your feet and outdoors
• Ability to work outside of normal business hours (position requires extensive nights and weekends)
• Ability to lift up to 40 pounds

IDEAL CANDIDATES WILL ALSO OFFER SOME OF THE FOLLOWING SKILLS/EXPERIENCE

• A background in retail, customer service, or event merchandising
• Experience working in a fast-paced and customer focused environment
• Foreign language speakers are encouraged to apply

COMPENSATION

• $15 per hour.  Hours per week vary based on event schedule.  Some meals provided.

Additional Information

QUALIFIED APPLICANTS MUST ATTACH:

• a cover letter
• resume

All hiring is contingent upon receipt of an approved background check. Ravinia employees are required to sign an employment agreement and a confidentiality agreement. 

APPLICATION DEADLINE:   MAY 10, 2022 

Ravinia embraces diversity in all forms and is committed to providing an equitable and inclusive environment for all staff, musicians, guest artists, audiences, and community members. Ravinia is proud to be an equal opportunity employer. We encourage individuals of all identities and abilities to apply.