Job Description

DUTIES AND RESPONSIBILITIES:

•  Serve as a primary point of contact for major gift donors, providing a high level of customer service when handling major donors’ ticketing, parking, dining or other requests.
• Learn and utilize Ravinia’s three software platforms to execute reserving, selling, and exchanging tickets; placing dining reservation requests; processing donations; and tracking waitlists.
• Draft donor correspondence, prepare mailing materials including mail merges from existing files, format and print letters, envelopes and mailing labels.
• Assist in carrying out unique stewardship opportunities for Ravinia’s major gift, planned giving, and Silver Circle (25+ consecutive years of giving) donors. 
• Develop creative materials, generate correspondence, and track guest attendance for donor and sponsor stewardship opportunities.
• Provide support for donor benefits distribution and facilitate gift acknowledgment process as needed.
• Act as an onsite donor resource at the Freehling Room (Ravinia’s private donor dining facility), and other Ravinia restaurants during concert evenings throughout the summer.
• Assist in sponsor recognition tracking, ensuring accuracy of sponsor listings in the Ravinia program magazine and on park signage. Maintain photographic files of accurate sponsorship listings.
• Support Development team with concert duty coverage throughout the summer.
• Assist with major gift moves management tracking and donor prospect research.
• Assist with execution of the Music Matters benefit (date still be finalized) but taking place on a Saturday in May of 2022.
• Assist with execution of the Women’s Board Gala benefit (date still to be finalized) but most likely in July of 2022.
• Special projects and other duties as assigned, including providing administrative support for Development department, volunteer groups and Donor Concierge Service as needed.
• Provide front desk/reception support when necessary.

Qualifications

EDUCATION AND EXPERIENCE: 

• Some college or higher preferred
• Experience in events, administrative or customer service position preferred
• Restaurant Experience a plus

Additional Information

This is a seasonal full-time, valued position that contributes heavily to the success of the Major Gifts team. Applicant must be prepared to dedicate their summer to working at Ravinia and, in turn, will receive un-paralleled work experience at a world-renowned arts institution.

Required to work many evenings and weekends in the late spring and summer months as assigned by the Associate Director of Development and/or Manager, Major Gifts. At times this position is requested to work overtime.

Ideally able to work from February to October, 2022.

QUALIFIED CANDIDATES SHOULD UPLOAD BOTH A COVER LETTER AND RESUME. DEADLINE FOR APPLICATION IS JANUARY 31, 2022.