Data Collection Quality Specialist (MEPS) RTI International 212 reviews - Raleigh, NC RTI International 212 reviews Read what people are saying about working here. Job Description The Division of Research Services has an immediate need for a Data Collection Quality Specialist to support MEPS (Medical Expenditure Provider Survey) . The Data Collection Quality Specialist provides technical expertise and guidance to MEPS data collection team. To be successful in this role, the person will perform with excellence, the following job duties: * Assist the MEPS team in the implementation of day-to-day data collection and data quality activities by providing in-depth technical support to floor staff. * Strategize and brainstorm methods to effectively trouble-shoot current production and quality issues, while being proactive in identifying these issues * Coach and mentor MEPS employees * Participate in the planning, coordination and conducting of project, general and all subsequent training programs to improve performance. * Provide oversight with floor presence to ensure staff are on task and have appropriate project resources. * Ensure interviewers and specialists are working assigned cases as requested by project management or as the need arises. * Provide feedback to performance coaches and HRD Employee Relations Specialist with observations from the floor on interviewer performance. * Assist in client deliverable development * Complete sample reviews and groupings * Assist with duplicate spreadsheet review * Other project specific tasks as required. Must be able to provide past examples that highlight the following skills: * Communication and interpersonal skills required to guide, moderate and exchange information across all levels of the division and project organization * Ability to adapt to and implement changes in workload, workflow, and project assignment specifications * Ability to multi-task * Ability to work well with others * Ability to work independently, with minimal supervision * Skills in time management, personal organization, and setting priorities to meet project requirements. * Attention to detail and accuracy * Ability to contribute to sample and case management strategy. * Ability to assist in documenting and communicating standards for data collection. * Ability to assist DCSs/abstractors in obtaining answers to their questions. Ability to contact and handle special cases. * Ability to help maximize completion rates by monitoring ineligible, refusal, other nonresponse rates. * Ability to review and respond to questions about problem cases, identifying records for review by senior project management and AHRQ. * Ability to participate in the continuing improvement planning of the project by providing technical feedback and recommendations to data collection managers regarding operational strategies, and software, with a particular focus on strategies and software used by production teams. * Ability to train DCSs and abstractors. Required * 3-5 years MEPS project experience required * Associates degree preferred * Must be able to work from our Raleigh NC Research Operations Center (ROC) * Excellent knowledge of MS Word, Outlook, PowerPoint, Excel * Ability to obtain proper security clearances as noted by contracts * To qualify, applicants must be legally authorized to work in the United States and must not now or in the future require sponsorship for a visa RTI International - 1 day ago - save job - original job Apply Now Apply On Company Site Save this job