About the Organization BU Study Abroad, part of Boston University Global Programs, offers more than 170 programs in over 30 cities across 20+ countries. We partner closely with BU academic departments to deliver transformative global learning experiences for both BU students and visiting students from institutions nationwide. As a long-standing leader in global education, BU Study Abroad operates 11 study abroad centers worldwide and maintains a robust network of domestic partner institutions. Position Summary The Senior Manager, University Relations is responsible for leading outreach efforts in the recruitment of non-BU/visiting students to BU Study Abroad (BUSA) programs. Serving as the primary representative for BU Study Abroad, this role strategically manages a portfolio of partner institutions and develops and implements data-informed recruitment strategies. The Senior Manager cultivates relationships with advisors, faculty, and institutional leaders to expand program participation and strengthen partnerships. Reporting to the Associate Director, University Relations & Campus Outreach, the Senior Manager also collaborates on the creation and management of communications and marketing initiatives. In addition, the role collaborates cross-functionally with the Enrollment Services team to ensure alignment between enrollment targets and the visiting student experience, supporting efforts related to admissions, pre-departure initiatives, and billing processes. This position requires extensive travel and the ability to work effectively and independently within a complex higher education environment.

Required Skills

• Bachelor's Degree required.
• Two to four years of direct experience in higher education.
• Two to four years of study abroad recruitment, admissions, or other international education recruitment experience.
• Strong analytical and organizational skills; ability to manage multiple priorities independently.
• Strong customer service skills with the ability to resolve issues fairly, expediently, and cost-effectively.
• Excellent written, verbal, and public presentation skills.
• Demonstrated success in relationship management.
• Strong knowledge of U.S. higher education system and institutional culture.
• Ability to work through and resolve a wide range of issues and be an exemplary ambassador of BU Study Abroad and its mission and programs, as well as Boston University more broadly.
• Proficiency in Microsoft Office, CRM/databases, and social media platforms.
• Must be able to travel extensively throughout the academic year, work some evenings, and weekends, with a high degree of independence.

_We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. _

Required Experience

• Bachelor's Degree required.
• Two to four years of direct experience in higher education.
• Two to four years of study abroad recruitment, admissions, or other international education recruitment experience.
• Strong analytical and organizational skills; ability to manage multiple priorities independently.
• Strong customer service skills with the ability to resolve issues fairly, expediently, and cost-effectively.
• Excellent written, verbal, and public presentation skills.
• Demonstrated success in relationship management.
• Strong knowledge of U.S. higher education system and institutional culture.
• Ability to work through and resolve a wide range of issues and be an exemplary ambassador of BU Study Abroad and its mission and programs, as well as Boston University more broadly.
• Proficiency in Microsoft Office, CRM/databases, and social media platforms.
• Must be able to travel extensively throughout the academic year, work some evenings, and weekends, with a high degree of independence.

_We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. _