JOB DESCRIPTION

Sales Development Intern

Cultural Care: a division affiliated with EF Education First

Office Location: EF Center, Cambridge, MA

Schedule: Hybrid schedule, Monday to Thursday in office, option to work remotely on Fridays

Compensation: $20/hr. / 40 hours per week. Start date July 2026.

EF Education First is excited to offer a Cooperative Education (co-op) program in partnership with a student’s college or university, giving students the opportunity to align their academic and future career goals with full time or part time work experience for a select period of time.

EF offers a multitude of full-time, 6-month co-ops starting in January or July, across our travel, language, and education businesses in sales, customer service, operations, finance, and marketing.

About the role:

As an Intern on our Sales Development team, you’ll be the first point of contact for new leads generated by our marketing team. You’ll reach out quickly, ask smart questions, qualify interest, and guide prospective host families to the right next step-whether that’s a webinar, a conversation with one of our program consultants, or getting started on their Host Family portal.

Your responsibilities:

• Discovery & Curiosity: Ask thoughtful questions to our potential customers to understand each lead’s situation, timeline, and interest in the au pair program.

• Qualification: Assess fit and readiness based on clear qualification criteria (and document it accurately).

• Lead nurture: Maintain momentum with a mix of calls, texts, and emails. Stay organized while maintaining a fast paced to ensure the customer leads are prioritized.

• Follow Up: Maintain communication with customer leads ensuring they have clear next steps, access to the appropriate resources, and collaborate across teams to get answers to questions quickly.

• System discipline: Track activity and outcomes in our systems to ensure the team can learn, improve, and forecast effectively.

• High-volume outreach: Call and consistently follow up with a high volume of customer inbound leads generated by our marketing team.

Who we’re looking for:

• Currently enrolled undergraduate student (this role is ideal for students exploring a career in sales, customer success, or business ).

• Comfortable speaking with new people and building rapport quickly.

• Strong communication skills through phone, text, and email.

• Organized, consistent, and able to manage a high volume of conversations without dropping details.

• Coachable mindset: you like feedback, you try things, you get better.

• Resilient and self-motivated-you can handle “not right now” and keep going forward.

• Interest in cultural exchange, global experiences, or mission-driven work is a plus.

Why you’ll love working here:

This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

ABOUT US

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference.

Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.

ABOUT THE TEAM

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts-providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you’re ready to expand your own horizons we invite you to be a part of our global team of problem-solvers, relationship-builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time.

Cultural Care Au Pair is associated with EF (Education First), the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs-focused on language, travel, cultural exchange, and academics-create students of the world, and turn dreams into international opportunities.

An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, well…you."

Learn more about Cultural Care Au Pair: https://www.culturalcare.com/

At EF Education First, we believe that the world is better when people try to understand one another. Since 1965, EF has helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.