Job Description

The Opportunity

The Sales Operations Analyst plays a critical role in driving operational excellence and scalable growth across Flywire’s Go-to-Market teams. This role goes beyond traditional reporting by leveraging automation, AI-driven insights, and intelligent systems to improve decision-making, reduce manual work, and increase Sales productivity.
You will design and optimize data workflows, build automated reporting solutions, and partner cross-functionally to embed more efficient, tech-enabled processes across the revenue organization. This role is ideal for someone who is analytically strong, systems-oriented, and excited to apply AI and automation to modernize Sales Operations.

What You’ll Do:

• Own and evolve recurring reporting and analytics (forecast, pipeline, productivity, KPIs) by building automated and scalable solutions that deliver real-time, actionable insights to GTM leaders
• Design and maintain Salesforce dashboards and reporting frameworks, incorporating automation and AI-assisted analysis to identify trends, risks, and growth opportunities
• Identify and eliminate manual processes by implementing automation across workflows such as territory management, quota assignments, and CRM data maintenance
• Partner with Sales, Marketing, RevOps, Finance, and Enterprise Systems to reimagine processes using automation, AI tools, and system integrations to improve efficiency and data quality
• Evaluate and implement new tools or capabilities (AI, workflow automation, data enrichment) that enhance GTM productivity and decision-making
• Support Sales enablement by building scalable documentation, training, and self-service resources, including AI-assisted knowledge sharing where appropriate
• Act as a thought partner in evolving Flywire’s Sales Ops tech stack toward a more automated, intelligent, and insight-driven ecosystem

Qualifications

Here’s What We’re Looking For:

• 3–5 years of experience in Sales, Revenue, or Business Operations with a strong analytical and systems mindset
• Proficiency in Excel and experience with Salesforce or similar CRM platforms
• Experience with or strong interest in automation tools (e.g., workflow automation, low-code tools) and AI-powered analytics or productivity tools
• Ability to translate business problems into scalable, tech-enabled solutions rather than manual processes
• Strong analytical skills with the ability to interpret data and generate actionable, forward-looking insights
• Comfortable managing multiple priorities in a fast-paced, evolving environment
• Excellent communication skills with the ability to collaborate cross-functionally and explain technical concepts to non-technical stakeholders
• High attention to detail, strong prioritization skills, and a continuous improvement mindset

Additional Information

What We Offer:

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

The US base salary range for this full-time position is $65,000-$80,000 plus benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.

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