The Scholar Experience Team is responsible for the total customer experience, be it logistical implementation to being available for any student or other customer that needs individual attention. Work may include: working behind the scenes to ensure that all events events run smoothly, administrative tasks such as filing paperwork and sorting program materials, interacting with and supervising students, overnight student individual attention for any reason, communicating with families, vendors and key contacts, overseeing a program’s in-field social media initiatives, being responsible for program equipment (cars, communication equipment) and monies, as well as other responsibilities. This position requires physical activity, including heavy lifting and walking/being on one's feet for long periods of time.

Principal Duties and Responsibilities:

• Provide a high level of customer service

• Monitor the safety and whereabouts of students at all times

• Be knowledgeable of all policies and procedures and assist in their enforcement, including student conduct and dress code

• Work with parents and students regarding any concerns including medical issues, homesickness and special needs while at the program according to policy guidelines, with the guidance of program management

• Interact with parents and students in a customer service-friendly manner

• Identify and solve any logistical problems that arise in a quick, efficient, and professional manner

• Manage safe and efficient transportation of students and staff during program utilizing program vehicles.

• Advance the location of program events to ensure proper set up and the logistical success of the event

• Prepare all group meeting rooms and deliver organized program materials according to curricular needs

• Follow accounting procedures for petty cash expenses

• Alternate with other Scholar Relations team members to lead activities during recreation time

• Assist with on-site set up and take down at the end of each session as well as at the end of the cycle

• Restock supplies when needed

• Attend daily staff meeting

• Work closely, cooperatively and amicably with all staff members

• Attend to personal needs of students for the entire conference on an “on-call” basis

• Provide nighttime program support on a rotating basis

• Facilitate check-out and visitation for students and visitors when necessary

• Perform other duties as determined by the program leadership

• At least a Junior in college (recent graduates are welcome to apply)

• Experience working with students

• Experience working at residential summer camp

At Envision, we help students turn their career and life aspirations into reality. We are the nation's leader in connecting communities of high aspiring students and engaging them in unique, real world experiences that enable them to discover their passion, try out a future career, and positively impact the world around them. We do this with academic and operational excellence to ensure that every individual's experience is safe, impactful, and of the highest quality.