The Residence Life Coordinator (RLC) is a 12-month full time, live in position which manages an area of 350 to 450 residents. This position will be responsible for the selection, training, development, supervision, and evaluation of 9 to 12 Resident Assistants. RLCs develop strong communities and student involvement through the creation of environments that promote and enhance the opportunities for student learning. The RLC is a vital member of the residence hall community and the Housing and Residence Life Staff.
The RLC reports directly to the Associate Director of Housing and Residence Life, and works with other departmental staff in development and implementation of the Residence Life and Housing operations. Collaboration through the department and campus community is vital to the success of this position. There will be times throughout the year when the Residence Life Coordinator will be expected to work evenings and weekends, including being a part of the Housing and Residence Life Professional on call rotation.
DUTIES AND RESPONSIBILITIES
Demonstrate an attitude and behavior that reflects the values of the university.
STAFF SUPERVISION, SELECTION, TRAINING, EVALUATION, AND RECOGNITION:
- Supervising a variety of paraprofessionals, which may include Resident Assistants (RAs), Desk Assistants (DAs), and Camp Assistants (CAs), when applicable
- Facilitate weekly staff meetings and bi-weekly one on one meetings with hall staff
- Formally evaluate the performance of student staff during the fall and spring semesters
- Participate and lead departmental selection, training, and development processes for student staff
- Support and recognize group and individual achievements for staff members
- Develop and maintain staff awareness of campus/community issues through training, programming, individual contacts and role modeling
- Lead regular staff and one on one meetings every two weeks with student staff in assigned area
FACILITY MANAGEMENT
- Manages key system and audits for assigned community/ies
- Work in conjunction with staff and residents to ensure communities are well-maintained and safe environments, including developing positive working relationship with facilities and housekeeping staff
- Inspect buildings and surrounding grounds on a regular basis to identify facility concerns and take appropriate steps to ensure concerns are corrected
- Work with facilities, housekeeping, student staff, and residents to identify facility needs and improvements
- Document and report all damage charges within assigned area
STUDENT DEVELOPMENT AND RESIDENCE EDUCATION
- Promote transformative residential education by leading the implementation of a on campus programming model through the facilitation of educational strategies linked to University Housing's mission and objectives
- Cultivate an innovative interactive community by maintaining significant visibility and purposeful daily interactions with students in the community and around campus
- Demonstrate an understanding and commitment to residents' development through assessment, research, and student development theories
- Hold residents accountable by responding to incidents, enforcing policies, and pursuing appropriate administrative, educational, and judicial action
ADMINISTRATIVE RESPONSIBILITIES:
Perform a variety of administrative duties including, but not limited to: reports, occupancy management, purchasing, holding office hours, responding to written and oral communications, conducting and attending meetings as required, programming paperwork, and budgets
Demonstrate ethical and fiscal decision making as it relates to departmental resources
Initiate change, develop, and implement new ideas and concepts as appropriate
Provide oversight and/or support to desk operations
Maintain and approve student staff payroll
Administer hall openings and closings processes
Accurately track community development efforts and assessment data for assessment purposes
EMERGENCY AND CRISIS MANAGEMENT
- Respond to emergencies, collaborate with campus partners when appropriate and provide leadership in crisis situations
- Serve as resource or referral agent for residents and staff experiencing personal concerns or crises
- Participates in 24-hour emergency response rotation. Responds to emergency calls by assessing the situation and determining the best course of action. Documents incidents.
DIVERSITY AND MULTICULTURALISM
- Create and lead an open, welcoming, inclusive, and socially just residential community where all residents can learn and be engaged
- Embrace the opportunity to actively develop knowledge, awareness and skills in self, staff, and residents
- Serve as a role model in the area of multicultural competency and grow in understanding of social justice advocacy
SECONDARY DUTY ASSIGNED WITHIN THE DEPARTMENT (ASSIGNED PER DEPARTMENT NEEDS)
- Manage and implement summer camps and conferences operations
- Oversee Summer Housing students and auxiliary renters process along with supervision of staff
- Assists in Academic Initiatives with programming model, Living Learning Communities, and Faculty in Residence program
- Lead and assist with department student staff recruitment, selection, and training
- Lead special projects that support department initiatives
- Lead Social Media and assist the Residence Life marketing/communication plan with in collaboration with the departmental leadership
- Presenting at Stars 101 and other prospective student events, when needed
- Others areas as needed per department need
PHYSICAL DEMANDS
- Constantly operates a computer and other office machinery.
- Constantly visually identifies, observes, and assesses.
- Constantly travels within and around a complex facility.
- Frequently communicates with university constituents.
- Frequently moves to accomplish tasks and/or to get from one worksite to another.
- Occasionally moves common office materials.
- Occasionally responds in emergency conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.
WORKING CONDITIONS
- Work is primarily indoors, but at times may be required to be in an outdoor environment when traveling between campus buildings or off campus.
- Will be exposed to frequent noise caused by telephones and office machines.
- Standard campus business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday; however, this live-in residential position
- Requires frequent evening and weekend work. Must be available for emergency response.
- Off-campus, state and regional travel may be required.
ABOUT OKLAHOMA CITY UNIVERSITY
Oklahoma City University was founded in 1904 and is a coeducational, urban, private university located in the Uptown district of Oklahoma City. The university is affiliated with the United Methodist Church and offers a wide variety of degrees in the liberal arts and sciences disciplines. Oklahoma City University is the only Oklahoma institution listed in the top tier of the regional, master's-level university category by U.S. News and World Report magazine.
Oklahoma City University is an equal opportunity employer and affirms the values and goals of diversity.
EMPLOYEE BENEFITS
Employees of OCU are afforded a generous and comprehensive benefits package designed to fit the needs of you and your family. Benefits offered include: health (medical, dental and vision) insurance, flexible spending accounts, university paid life insurance, university paid long-term disability insurance, retirement plans, and tuition remission for employees and qualifying dependents who wish to take classes or pursue a degree at OCU.
ADDITIONAL PROGRAMS AND BENEFITS
- FITNESS CENTER ACCESS – Employees may use the on-campus fitness center at no cost.
- FREE AND/OR DISCOUNTED EVENT ADMISSION – Employees may attend athletic events at no cost. Other event tickets may be discounted.
- WELLNESS TIME – Employees may use one hour of wellness time per week to engage in on-campus wellness activities.
- SUMMER SCHEDULE – The university’s operating hours are reduced to 36 hours weekly during the summer break. The university is open from 8 until 5.30, Monday through Thursday. Employees are compensated for 40 hours during the reduced work week schedule.
- TUITION EXCHANGE PROGRAMS – The university participates in two tuition exchange programs.
- DISCOUNTED MEALS – Employees pay a reduced rate for meals in the cafeteria.
Required Skills
All staff in Housing are expected to successfully complete training in the following areas: first aid/CPR, QPR suicide prevention, and fire safety/risk management.
- Knowledge of Student Affairs theory, first year experience, and best practices
- Ability to maintain a positive and patient demeanor
- Ability to solve problems efficiently and effectively
- Excellent time management skills; ability to multitask and prioritize
- Strong organizational, interpersonal, and leadership skills
- Knowledge of administrative and clerical procedures and systems such as word processing, filing and organizing, and other office procedures and terminology
- Strong computer skills including Microsoft Word, Excel, and Outlook Email
- Familiarity with Banner is a plus
- Ability to communicate well, in both written and verbal forms
- Ability to live on campus and attend on campus events
- Ability to develop an effective rapport with students
- Ability to work evenings and weekends, including being a part of the Housing and Residence Life Professional on call rotation
Required Experience
EDUCATION AND EXPERIENCE:
Required: A bachelor’s degree is required. A minimum of one to three years of experience in housing and residence life is required.
Preferred: A Master’s degree in college student development, higher education administration, educational leadership, counseling, or related field is preferred. A minimum of three years’ experience in residential life, student affairs, higher education administration, counseling, or similar work responsibilities; experience with a Curricular Approach program model.