For almost 40 years, CoreSource has been delivering customized employee benefit administration services to self-funded employers across the United States. Each of our offices around the country is managed locally, by industry veterans who understand the dynamics of the markets they serve. Every CoreSource office delivers the personal attention of a local TPA, backed by the resources and innovation of a large national organization, The Trustmark Companies.  #GD

We are currently seeking a Social & Human Service Advocate provides client services in a wide variety of fields, such as psychology, rehabilitation, and social work.  In this role, you have the ability to work in our Lancaster, PA office or from a remote home office.  They assist other workers, such as case managers, and they help clients find benefits or community services.  This position is accountable for enhancing member experience by helping the member to navigate the resources available to them.  It will also include acting as a liaison between members and internal/external resources. 

KEY ACCOUNTABILITIES:

• Identifies the type of resources and programs needed by members, and coordinates the utilization of these resources for the identified member population and case managers.  Acts as a liaison and advocate for elderly clients and caregivers as appropriate.
• Works collaboratively with the case management team and other customer service teams throughout the organization to ensure the member's needs are being met.  Identifies at risk members that may benefit from referral to internal medical management services.
• Regularly assesses and evaluates the effectiveness and quality of services provided by analyzing outcomes and reports.  Provides input on the evaluation of the program's overall effectiveness.  Makes recommendations for system development from a user's perspective.

EDUCATION & EXPERIENCE:

• HS Diploma or GED equivalent
• Certificate or Associate's Degree in human services, gerontology or related subjects
• Minimum 5 years' experience in a human services or advocacy type role supporting individuals
• Experience with and understanding of Medicare and its related programs and services
• Strong time management and organizational skills and ability to work independently with a high level of accountability
• Effective communicator with the ability to convey thoughts and ideas through both oral and written communication
• High level of critical thinking ability to be able to apply knowledge and past experiences to new challenges and situations
• Flexibility and willingness to adapt to ever-changing business needs
• Excellent computer skills including MS Word, Excel, Outlook and PowerPoint

ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, RELIGION, COLOR, NATIONAL ORIGIN, SEX, AGE, OR DISABILITY

Required Skills Required Experience

Ideal candidates will have the following qualifications: prior teaching experience, biomedical research experience, ability to teach at the undergraduate level.

Applicants should email a letter of interest, teaching statement, and CV to biomed@bu.edu.  PLEASE DO NOT SUBMIT YOUR APPLICATION USING THE BUTTONS BELOW.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.