Job Description

The Public Safety Dispatcher plays an important role in overall university security and community operations. This position works professionally with a diverse range of patrons including faculty, staff, students, and the greater Riverside community.

• Dispatchers gain and utilize in-depth knowledge of multiple security software programs and hardware to perform daily tasks, including to:
  • maintain daily logs
  • create reports of incidents and calls
  • oversee camera and fob monitoring systems
  • support Public Safety activities around campus
• Dispatchers staff the Dispatch Center in the Urness/Mortensen lobby, providing customer service and answering the emergency and non-emergency phone lines
• Training will be provided

This position is currently hiring for:

• Day shifts: 8:00 AM - 4:00 PM in 2-hour blocks
• Overnight shifts: 12:00 Midnight - 4:00 AM or 4:00 AM - 8:00 AM
• Please note which shifts you can work in your application

Students can expect 20 hours per week if willing to work odd hours and pick up solo shifts.

Compensation and Benefits

• Rate of Pay: $15.97/hour
• Minnesota Sick and Safe Time
• Not eligible for health insurance benefits

Qualifications

Applicants must:

• Be enrolled at Augsburg University
• Have work-study eligibility. (If you have questions about your work-study eligibility, please see your financial aid award letter, or contact Student Financial Services.)
• Demonstrate dependability, reliability and professional attitude
• Contribute to a positive overall team environment
• Have availability and willingness to work typical overnight shifts for 8-20 hours per week during school week and on weekends,12:00pm-4:00am
  • 4:00am-8:00am
• Overall limit of 20 hours per week includes work at other on-campus jobs
• Must be able and willing to work some weekends and overnight shifts
• Complete dispatch training program

Desired qualifications include:

• Previous experience in dispatch, security or operations

Additional Information

Involves sitting at a desk or work-station for extended periods, and utilizing computer systems to perform duties.

Augsburg University is an Equal Opportunity employer. We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation to complete our application process, please contact the Human Resources department by phone at 612.330.1058 or email at hr@augsburg.edu. Human Resources is located at 19 Memorial Hall.

Application Instructions:

All student applicants must attach the following for consideration:

• Resume (required)
• Cover Letter (optional, but strongly encouraged)