[]

APPLICATION DEADLINE: OPEN UNTIL FILLED

TITLE:                          Business Office Manager

POSITION NO:            P04467

SECTION:                    DJJ/Office of the Secretary/Office of Staff Development and Training

HIRING SALARY:         $37,500 - $48,000 annually       

HOURS:                        8:00 A.M. – 5:00 P.M., Monday – Friday; (additional hours may be required to include nights and weekends)

CONTACT:                    Human Resources (850) 201-8510 or via email at hr@tcc.fl.edu

MAJOR FUNCTION:  The Business Office Manager is grant funded position housed within the Department of Juvenile Justice, Tallahassee Office of the Secretary and Office of Staff Development & Training.  The Business Office Manager is responsible for managing the general administrative and support functions for the Office of Staff Development and Training. Primary responsibilities include, but are not limited to:

• BUDGET AND CONTRACTS - Assists the Director and Deputy Director in the oversight and execution of the responsibilities relating to general financial, budget, and contractual matters for the Office of Staff Development and Training. Coordinates the resolution of problems and complaints related to the SD&T’s fiscal operations and works directly in conjunction with internal and external Departmental managers and vendors in the problem resolution process. Maintains regular communication with the DJJ Contract Administration Unit, Bureau of Contract Management, and other appropriate staff.  Provides alternate MyFloridaMarketPlace approvals for the budgetary process.
• PROFESSIONAL DELIVERABLES – Participates in professional development to stay abreast of the latest in office, business, and for personal growth and development.
• CUSTOMER SERVICE

MINIMUM TRAINING/EXPERIENCE:  A bachelor's degree from an accredited college or university or five years’ professional or technical experience in areas such as office management, meeting/event planning, contracts, budget, and fiscal operations. Experience in Florida systems such as; MFMP, FLAIR, WORKS, STMS, etc. preferred.

KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of fiscal management procedures and processes. Knowledge of Juvenile Justice Policies, and Procedures especially as they pertain to staff development and training. Knowledge of the Department of Juvenile Justice budgeting rules and regulations. Knowledge of Florida state statues, rules and regulations related to the administration of state funded programs. Knowledge of the general operating procedures and bureaucratic standards of criminal justice agencies. Knowledge in use of operation of software (word processing, spreadsheets, and database applications). Microsoft certification in Excel/Word preferred. Knowledge of communication technologies, such as electronic mail and the Internet, etc. Knowledge of general standards and resource documents for business writing (grammar, composition, punctuation, layout, forms of address, etc.). Knowledge of the Department of Juvenile Justice “customer service” principles. Knowledge of the state of Florida travel rules, processes, and procedures. Ability to develop and prepare reports, statistical information, papers, evaluations, and other documents. Ability to maintain files, catalog, update, retrieve, archive information, such as electronic files and reference documents. Ability or demonstrate intermediate-to-high level skills in composing memos, correspondence, instructions, and other communication documents. Ability to research, plan, organize, and coordinate work assignments. Ability to work independently. Ability to demonstrate effective interpersonal, and communication skills, both verbal and written. Ability to establish and meet goals with flexibility and attention to detail. Ability to perform occasional overnight in-state travel

PREFERENCE WILL BE GIVEN TO VETERANS AND SPOUSES WHO ARE ELIGIBLE UNDER THE VETERANS' PREFERENCE LAW. AT TIME OF APPLICATION, SUBMITTAL OF FORM DD214 IS THE MINIMUM REQUIREMENT FOR VETERANS' PREFERENCE CLAIM. NOTE: PLEASE UPLOAD YOUR DD214 AS AN ATTACHMENT AS PART OF YOUR APPLICATION AT THE TIME OF SUBMISSION.

***TCC IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION/E-VERIFY EMPLOYER *** 

The College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.  Tallahassee Community College does not discriminate on the basis of race, color, ethnicity, genetic information, national origin, sex, sexual orientation, disability, or age in its programs and activities.  Inquiries regarding the College’s non-discrimination policies may be directed to: Renae Tolson, Equity Officer, Room 235 Administration Building, 444 Appleyard Drive, Tallahassee, FL 32304, (850) 201-6074, tolsonr@tcc.fl.edu 

ALL PERSONS ARE ENCOURAGED TO APPLY. 

If you need an accommodation to participate in the application/selection process, please notify Human Resources at (850) 201-8510.

Required Skills Required Experience

PATIENT REPRESENTATIVE COMPETENCIES

GENERAL

• Customer Service
• Professionalism/Integrity/Responsibility
• Teamwork/Lean Process Improvement
• Game Changer/Initiative
• Dependability/Punctuality
• Interpersonal Relationships/Communication
• Judgment/Decision Making/Problem Solving
• Quality/Quantity
• Safety/Housekeeping
• Organizational Skills/Time Management

DEPARTMENT SPECIFIC

• Follows reception process for all check in duties.
• Follows appointment preparation process for all scheduled appointments including eligibility verification, referral/authorization/managed care processes.
• Follows process for all demographic data entry.
• Follows appointment process for scheduling to include system reports (cancel/reschedule), Live Chat, and appointment request mailbox.
• Follow check out processes for appointments, referrals, tasking, communications, managed care and failsafe.
• Follows insurance process for all insurance data.
• Follows cashier process for collections, retail sales, and batching.
• Follows patient financial counselor process for billing inquiries and concerns.
• Follows all processes for reconciliation of internal communications.
• Follows HIPAA guidelines.

ADA PHYSICAL DEMANDS:

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day) Position Dependent (prn)

PHYSICAL DEMAND

REQUIRED?

FREQUENCY

Standing

Position Dependent

Sitting

Continuously

Walking

Position Dependent

Kneeling/Crouching

Rarely

Lifting

Rarely