Job Description

The Parking & Credentialing Front Desk Office Assistant at the University of Notre Dame plays a vital role in delivering exceptional customer service for all parking and campus ID card needs. This position is responsible for issuing permits and ID cards, resolving parking and credentialing issues, maintaining accurate records, and supporting the daily operations of the front desk. The role also includes assisting with special projects and general administrative duties. We're looking for someone who is detail-oriented, personable, and a natural problem-solver—someone who thrives in a collaborative environment and takes pride in creating a positive experience for every visitor.

Key Responsibilities

• Customer Service : Delivering exceptional customer service to students, faculty, staff, vendors, contractors, guests, and visitors regarding parking and ID card needs.
• Permit and ID Issuance : Managing the issuance of parking permits and ID cards.
• Citation Resolution : Addressing and resolving parking citation issues.
• Record Keeping : Maintaining accurate records and preparing necessary documentation.
• Administrative Support : Handling office communications, drafting correspondence, and assisting with special projects.
• System Support : Assisting with system administration, data analysis, and project management related to parking and ID card systems.

Qualifications

• Excellent Customer Service Skills : Must be able to interact professionally and effectively with a diverse range of individuals.
• Strong Communication Skills : Effective verbal and written communication is essential.
• Problem-Solving Skills : Ability to analyze situations and find solutions to customer needs and issues.
• Organizational Skills : Must be able to manage multiple tasks, maintain accurate records, and prioritize responsibilities.
• Computer Proficiency : Familiarity with relevant software and systems is required.
• Teamwork : Ability to work collaboratively with other members of the Parking and Credentialing team.
• Flexibility : Willingness to assist with special

Additional Information

Application Deadline to Apply : August 13, 2025

Hiring Pay Range : $17.50 | Commensurate with experience

At Notre Dame, we know our impact depends on exceptional people, people like you. We are committed to fostering a vibrant, welcoming community. In keeping with our mission, we encourage applications from all who will help build and strengthen our beloved community. We strive to empower every employee to flourish, knowing your success propels Notre Dame to new heights of impact.