Job Description

WE ARE LOOKING FOR A BILINGUAL SPANISH ADMINISTRATIVE SPECIALIST SCHEDULER AT OUR ALHAMBRA CLINIC. THIS POSITION IS FULL-TIME AT 40 HOURS PER WEEK.

Our ADMINISTRATIVE SPECIALISTS at Total Education Solutions (TES) provide administrative support to program directors, managers, coordinators, and support staff with a variety of tasks related to organization and communication. This support allows our teams to provide essential educational and therapeutic services to individuals of all abilities. At TES, you will be a part of the solution, helping us achieve goals which allow all clients to learn and thrive.

AS AN ADMINISTRATIVE SPECIALIST WITH TES, YOU WILL:

• Primarily focus on collaborating with clinic therapists, office staff, and client families to coordinate and schedule therapy sessions.
• Utilize our patient tracking system to send appointment reminders and communicate cancellations and follow ups.
• Clinic check-in and front desk support
• Handle co-payments and payroll support
• support the Leadership team with day-to-day operations, company projects, and communications.
• gather data for general information purposes or special reports and prepare reports when requested.
• manage complex and quickly changing calendars such as scheduling appointments and meetings.
• confer with the Human Resources Department to provide assistance with payroll, personnel databases, and other duties.
• prepare a variety of statistical data, agendas, memos, lists, forms, and other materials as needed.
• perform all other duties as assigned.

YOU WILL NEED THE FOLLOWING MINIMUM QUALIFICATIONS TO BE CONSIDERED:

• Associate's degree, Bachelor's degree preferred
• 2-3 years of scheduling experience in a medical, education, or therapy-based office setting
• Proficient in Microsoft Office and Google Suite as well as an understanding of basic office equipment and technology
• Experience using business email services, such as Microsoft Outlook
• Comfort multitasking and handling multiple requests from different individuals and departments
• Ability to self-manage projects / deadlines while working quickly in an active office environment
• Highly organized and capable of creating organizational systems that others easily utilize
• Strong written and verbal communication skills
• Ability to travel between clinic sites as needed
• A valid driver license and hold appropriate automobile insurance with limits that allow driving a personal vehicle for work (25/50k liability coverage)
• Must clear a current background check through the FBI and DOJ
• A current TB Test (within the last 6 months)
• Proof of covid vaccination

ABOUT TES

TOTAL EDUCATION SOLUTIONS (TES) is a national provider of special education and therapeutic services to public, private, and charter schools as well as healthcare organizations servicing the United States, with offices in California, Michigan, and Ohio. Our professional, multi-disciplinary staff delivers therapeutic services in our family-centered clinics, in schools, at home, and online. We strongly believe in using an interdisciplinary approach in trainings, treatments, and service delivery, encouraging our providers to work together in creating customized solutions and achieving client goals.

OUR MISSION: To empower individuals of all abilities by fostering opportunities for success through customized, innovative solutions.

AS PART OF OUR TEAM, FULL-TIME EMPLOYEES ENJOY:

• health, dental, and vision insurance as well as a $25,000 life and AD&D insurance policies (if eligible).
• up to 2 weeks paid vacation, up to 13 paid holidays, and 6 paid sick days.
• retirement plan and medical and dependent flexible spending accounts.
• up to $2,500 in educational assistance.
• access to free employee assistant programs (EAP) 24/7.
• working with a team of dedicated professionals with a desire to make an impact in the lives of at-risk individuals.
• ongoing professional development and professional growth opportunities both in-house and up to $300 in CEU reimbursements.

WE ARE LOOKING FOR INDIVIDUALS THAT CAN:

• be proactive and have a solution-oriented approach to problem-solving.
• be an appropriate role model.
• thrive in a fast-paced, multifaceted environment.
• be flexible and embrace change.
• demonstrate emotional maturity and responsibility.
• innovate and act as an entrepreneurial self-starter.
• accept and value diversity.
• maintain a professional demeanor, attire, work schedule, and work ethic.
• ability to analyze, organize, prioritize, and follow through on all duties and tasks as assigned.
• further develop professional and technical skills.

ENVIRONMENT & PHYSICAL QUALIFICATIONS: Assigned work environments vary from site to site and may require services to be provided in a distance learning / therapy model. The work environment is usually comprised of several adults and children in a classroom, clinic, or campus facility with supervisors traveling to multiple sites/clinics. Due to varied work environments, an employee may encounter noise levels that are moderate to loud. In addition, the job functions could include the following physical demands: significant lifting, carrying, pushing, and/or pulling; frequent stooping, kneeling, crouching, and/or crawling.

HTTP://WWW.TESIDEA.COM | FACEBOOK.COM/TESLOSANGELES | INSTAGRAM.COM/TES4KIDS | TWITTER.COM/TES4KIDS

TOTAL EDUCATION SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER. WE DO NOT DISCRIMINATE IN EMPLOYMENT AND PERSONNEL PRACTICES ON THE BASIS OF RACE, SEX, AGE, HANDICAP, NATIONAL ORIGIN, OR ANY OTHER BASIS PROHIBITED BY APPLICABLE LAW. HIRING, TRANSFERRING, AND PROMOTION PRACTICES ARE PERFORMED WITHOUT REGARD TO THE ABOVE LISTED ITEMS.

Company Description

Total Education Solutions (TES) is a leading national provider of outsourced special education and therapeutic services to the public, private, and charter schools as well as healthcare organizations throughout California, Michigan, and Ohio. Our professional, multi-disciplinary staff delivers therapeutic services in our family-centered clinics, in schools, at home, and on-line. We also provide a variety of support and management services to the non-profit Institute for the Redesign of Learning. Total Education Solutions is an Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, national origin, or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above-listed items.