Tour Consultant, Individual Sales

EF Ultimate Break

Cambridge, MA

Start Date: September 2, 2025

Application Deadline: August 15, 2025

**For consideration, applicants must be living in the state of MA or within commutable distance to our Boston, MA office. Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday.

At EF Ultimate Break, we give anyone 18-35 an opportunity to transition from tourist to traveler. We do more than help people get a stamp on their passport; our guided tours encourage them to step outside their comfort zone, create forever friendships, immerse themselves in unfamiliar places, expand their minds through new cultures, and come home with a changed perspective of the world. WARNING: working at Ultimate Break may inspire your own desire to see the world, the good news is- we’ll help with that.

The Opportunity:

EF Ultimate Break is looking for a driven, customer-obsessed sales professional to join our high-performing sales team. As a Tour Consultant, you’ll connect with college students and young professionals to match them with life-changing travel experiences. You’ll engage with prospective travelers across text, chat, email, and phone, focusing not just on closing sales but on delivering outstanding customer experiences that turn curiosity into confidence.

You’ll own your pipeline, embrace a fast-paced environment, and continuously refine your strategy to exceed your goals. This is an opportunity to flex your entrepreneurial muscles, build meaningful customer relationships, and be part of a team that thrives on hustle, creativity, and a shared love of travel.

About You:

• You’re fearless and driven - You love the thrill of chasing goals, hold yourself to a high bar, and bring energy every day to close the deal

• You’re agile - Change excites you, you adapt quickly, think fast and stay focused even when things shift quickly

• You’re relationship-driven - You know how to connect with people and make an impact in a short interaction.

• You’re creative and resourceful - You find new ways to get in front of customers and keep the conversation going.

• You’re a team player - You contribute to the group’s success and root for your teammates’ wins.

• You’re positive and self-motivated - You stay upbeat under pressure and take initiative without needing to be asked

Core Responsibilities:

• Own and exceed your sales goals - You’ll hit individual and team targets through high-volume, high-quality outreach and consultative selling

• Engage prospects across channels - You’ll manage a fast-paced mix of texts, chats, calls, and emails, always looking for ways to turn interest into action

• Qualify, nurture, and convert leads - You’ll build your pipeline from inbound interest and prospecting efforts, and you’ll close bookings through timely, relevant follow-up

• Take initiative - You’ll test new tactics, bring ideas to the table, and never wait to be told how to improve

• Embrace feedback and data - You’ll work closely with sales leadership, using insights to level up your performance week over week

• Represent the customer voice - You’ll champion travelers’ needs and work cross-functionally to ensure their journey is seamless from start to finish

Desired Skills and Experience

• 1+ years of sales experience with a proven track record of hitting or exceeding goals

• Strong pipeline management skills and familiarity with CRM tools (preferably Salesforce)

• Strategic mindset when it comes to engaging, qualifying, and closing prospective customers

• Solid analytical and problem-solving skills, with a willingness to learn and adapt quickly

• Strong attention to detail and a readiness to test new sales approaches

• Excellent relationship-building skills , both with customers and internal teams

• Confidence and professionalism in handling tough conversations and customer challenges

Why you’ll love working here: Perks, Benefits, and more!

This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

• Commitment to professional growth: robust monthly calendar of trainings and workshops
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• Exciting business travel opportunities
• 25% company match on your 401(k) contributions
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Access to fertility care and family-building support
• Wellness benefits including a yearly fitness reimbursement
• Frequent social and learning events, including access to our employee-run resource groups
• Robust Employee Assistance Program
• Tenure-based sabbatical eligibility
• EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
• Discounts at local venues and businesses
• Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week.
• Compensation: First-year on-target earnings of $60,000 ($50,000 salary and $10-$15,000 bonus); overtime-eligible

About EF Ultimate Break

At EF Ultimate Break, we’re about way more than collecting passport stamps. Our guided tours empower young adults aged 18-35 to explore a world outside their comfort zones. And the result is amazing. Each immersive tour creates experiences that last a lifetime, building bonds with fellow travelers that go beyond borders and cultures, and help bring the world a little bit closer. WARNING: Working at Ultimate Break may inspire your own desire to see the world, good news is- we’ll help with that!

About EF Education First

Some companies are in the Business of Technology.

Others are in the Business of Finance....Sports...Or Soft Drinks.

At EF, we're in a different kind of Business.

One that's a little less tangible, and a lot more important.

Because our Business, what we make, makes everything else possible.

We're in the Business of Understanding.

Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our 115 offices located in some of the world’s greatest cities, and filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it - Building greater understanding, breaking down barriers, and creating a better world...that makes all the difference.

At EF Education First, we believe that the world is better when people try to understand one another. Since 1965, EF has helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.