Intern Requisition ID 2018-49973 Category Administrative and Clerical Location US-IL-Peoria Address 221 NE Glen Oak Ave Affiliate 5020 UnityPoint Health Methodist Medical Center City Peoria Department Administration State IL FTE .01 FLSA Non-Exempt Scheduled Hours/Shift Varies Work Type (Portal Searching) As Needed Overview Description of Position: Provide a snapshot or the principal purpose or focus of the position, consisting of no more than three to five sentences. This summary should provide enough information to differentiate the major function and activities of the position from those of other positions. The purpose of this program is to promote growth and help students in the Peoria Public School District identify areas of career interest. The student will be assigned a department based on interest and selection process. Once placed in a department the student will go through a 9-12 week program that will have them working in different position of the department to show them what a career progression might look like at UnityPoint Health. They will also assist in project work and daily tasks as assigned. Essential Functions/Responsibilities: Essential functions are the duties and responsibilities that are essential to the position (not a task list). Do not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements. % of Time (annually) Demonstrate appropriate customer relation skills by adhering to standards of excellence. · Adheres to departments service levels and expectations. · Commits to the highest standards to ensure patient/customer satisfaction · Patient/Customer focused. 30% Provides support to team through performing project work for VP/Director/Team, as assigned · Attend and participate in project meetings · Complete assignments within given time constraints and scope of work. · Assist in department goals and initiatives 30% Exercises initiative and judgement to make decisions within scope of assigned authority. · Regularly update leadership on progress of assignments · Outline plan for Assignments to ensure within scope of assignments · Actively participate in team projects by asking questions and active involvement in meetings. 30% Basic UPH Performance Criteria · Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines. · Demonstrates ability to meet business needs of department with regular, reliable attendance. · Employee maintains current licenses and/or certifications required for the position. · Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. · Completes all annual education and competency requirements within the calendar year. · Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance. 10% Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Demonstration of UPH Values and Standards of Behaviors Consistently demonstrates UnityPoint Healths values in the performance of job duties and responsibilities Foster Unity: · Leverage the skills and abilities of each person to enable great teams. · Collaborate across departments, facilities, business units and regions. · Seek to understand and are open to diverse thoughts and perspectives. Own The Moment: · Connect with each person treating them with courtesy, compassion, empathy and respect · Enthusiastically engage in our work. · Accountable for our individual actions and our team performance. · Responsible for solving problems regardless of the origin. Champion Excellence: · Commit to the best outcomes and highest quality. · Have a relentless focus on exceeding expectations. · Believe in sharing our results, learning from our mistakes and celebrating our successes. Seize Opportunities: · Embrace and promote innovation and transformation. · Create partnerships that improve care delivery in our communities. · Have the courage to challenge the status quo. QUALIFICATIONS: Minimum Requirements Identify items that are minimally required to perform the essential functions of this position. Preferred or Specialized Not required to perform the essential functions of the position. Education: Must have a minimum GPA of 3.0 and be a student in Peoria Public School District. Experience: No Work Experience Required License(s)/Certification(s): Valid drivers license when driving any vehicle for work-related reasons. Knowledge/Skills/Abilities: Basic Reading and writing skills Basic Computer Skills Excellent Communication Skills Other: Use of usual and customary equipment used to perform essential functions of the position. Responsibilities Demonstrate appropriate customer relation skills by adhering to standards of excellence. · Adheres to departments service levels and expectations. · Commits to the highest standards to ensure patient/customer satisfaction · Patient/Customer focused. Provides support to team through performing project work for VP/Director/Team, as assigned · Attend and participate in project meetings · Complete assignments within given time constraints and scope of work. · Assist in department goals and initiatives Exercises initiative and judgement to make decisions within scope of assigned authority. · Regularly update leadership on progress of assignments · Outline plan for Assignments to ensure within scope of assignments · Actively participate in team projects by asking questions and active involvement in meetings. Basic UPH Performance Criteria · Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines. · Demonstrates ability to meet business needs of department with regular, reliable attendance. · Employee maintains current licenses and/or certifications required for the position. · Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. · Completes all annual education and competency requirements within the calendar year. · Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance. Qualifications Must have a minimum GPA of 3.0