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Administrative Assistant I

University of Colorado Denver

Administrative Assistant I

Denver, CO
Full Time
Paid
  • Responsibilities

    Administrative Assistant I **University of Colorado Denver ** Student and Community Counseling Center Administrative Assistant I Position #756342 Requisition 15427 ** ** ** ** * Applications are accepted electronically ONLY at www.cu.edu/cu-careers * The University of Colorado Denver l Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds. The Student and Community Counseling Center on the Denver Campus has an opening for a full-time Administrative Assistant I (state classified) position. The purpose of this position is to provide coverage at the front desk of the center to welcome clients and visitors, answer phones, schedule client appointments, to provide and assist with administrative support activities, and to assist with projects as assigned. ** ** As Colorados public urban research university, the University of Colorado Denver educates a diverse student body through quality academics, ambitious research, creative work, and civic engagement in the city we call home. CU Denver graduates gain the powerful combination of immersive classroom and real-world experience that are in demand today. The city benefits from well- educated, top talent and a new generation of knowledge that fuels the future of Denver and our region. We are CU in the City. CU Denver offers more than 100 degree programs, from the bachelors to the doctoral level, in the heart of downtown. Here, more than 15,000 students pursue academic programs that range from global energy management to music industry studies to criminal justice. As part of the states largest public university system, CU Denver is a major contributor to the Colorado economy, with nearly 2,500 employees and annual economic impact of $800 million. _Job Summary: _ _ _ The purpose of this full-time, state classified, Administrative Assistant I position is to provide office support to the Student and Community Counseling Center on the Downtown Denver campus. This position is the first point of contact for the Counseling Center on many levels, either in person, by telephone, or via email in a high-volume setting. This position is responsible for greeting and interacting with prospective clients. This position also manages the electronic scheduling and database (titanium) with the understanding of the client confidentiality and appropriate handling of all legal and critical documents. This position handles correspondence, answers telephones, and manages/schedules the counseling center rooms. This is a critical and important position, since it is the first point of contact to the Student and Community Counseling Center. Job Responsibilities: * Functions as a primary point of contact for all visitors to the Student and Community Counseling Center * Greets and directs visitors as they arrive * Answers and directs all incoming calls for the office * Provides day to day assistance with general office tasks * Maintains the Counseling Center Front desk and waiting area * Schedules prospective client appointments with staff * Coordinates and determines counseling staff availability and creates appointments in Titanium Software * Manages electronic database and scheduling system (Titanium Software) * Maintains Counseling Center electronic board * Schedules the Counseling Center conference room * And other duties as assigned Salary and Benefits: Hiring Salary Range: $2,458-$2,717 / month (non-negotiable)* *The salary offered is usually the minimum listed, however, a salary above the minimum may be offered for some hard to fill positions. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Benefits: Total Compensation Calculator: https://www.cu.edu/employee-services/total- compensation Additional Information: Reference checks are a standard step in our hiring process. You may be asked to provide contact information, including e-mail addresses, for up to 5 references if you are referred to the Hiring Authority for an interview. We will notify you prior to contacting both on and off-list references. Please make sure to include the following in your resume: job title, duties, months and years employed, and average hours per week worked as minimum experience is calculated on a 40 hour/week basis. ** ** _Minimum Qualifications: _ * One year of administrative experience. * Colorado law requires that candidates for state government jobs be residents of Colorado at the time of application. Substitutions: * Appropriate education will substitute for the required experience on a year-for-year basis. _Preferred Qualifications: _ * Experience working in a higher education environment * Experience working in mental health or related agency * Experience scheduling appointments and maintaining conference rooms or space * Experience working as the first point of contact, greeting customers, and providing information _Competencies / Knowledge, Skills and Abilities: _ * Highly developed skills serving in a fast-paced customer service environment * Ability to work independently as well as part of a team * Ability to work with student staff to execute the mission of the office * Ability to communicate effectively, both orally and in writing * Excellent interpersonal skills and the ability to build rapport with a wide variety of individuals * Time management and organizational skills * Ability to establish priorities in a customer service setting * Ability to work effectively with internal and external stakeholders * Ability to exercise tact and diplomacy in a variety of situations * Ability to manage mental health crisis situations * Knowledge and proficiency in MS Office programs Diversity and Equity: Please click here for information on disability accommodations: The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment. The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. **Primary Location: **Denver **Work Locations: ** **Job: **Administrative Support and Related **Organization: **Regents of the University of Colorado **Schedule: **Full-time **Job Posting: **Jan 2, 2019

  • Industry
    Education