Patient Navigator University of Miami 488 reviews - Coral Gables, FL $31,600 - $50,600 a year The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world. The Clinical Access Department has an exciting opportunity for a Patient Navigator. The Patient Navigator (PN) is a member of the healthcare team who helps patients navigate the healthcare system and get timely care. Navigators work with patients to identify their barriers to healthcare and connect them to the resources they may need such as financial assistance, counseling, language translation or transportation. The PN serves as a resource and liaison between patients, family members, practitioners, and clinical and administrative staff throughout the health system. The navigator is vital in providing proactive attention to patients to optimize their experience moving through their visit and promoting the continuum of care. The PN is responsible for responding to patient needs, coordinating and managing patient appointments, scheduling, check-in and check-out. The PN also serves as an early warning system in the management of service breakdowns and the related recovery process. The PN expedites services to the extent possible when there are organizational challenges that may interfere with timely provision of care, and they educate patients on the services provided by UHealth. Performs other duties as assigned. The minimum requirements include a high school diploma and three (3) years of relevant experience in a medical office or hospital setting required, preferably in a teaching hospital, in healthcare administration, social work, patient navigation/advocacy/relations, registration, admitting, health insurance and/or billing and collections. Excellent customer service, interpersonal, communications, critical thinking and problem solving skills. Ability to work independently and multi-task in a high stress environment, including planning, prioritizing, organizing, coordinating, and troubleshooting. Computer literate (EPIC scheduling and registration application experience a plus). Strong written and oral communication skills. Able to work in a team environment. Graceful under pressure and stressful situations. Any appropriate combination of relevant education, experience and/or certification may be considered. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment. Follow us on Twitter @univmiamijobs 2 hours ago - save job - original job Apply On Company Site * Patient Navigator jobs in Coral Gables, FL * Jobs at University of Miami in Coral Gables, FL * Patient Navigator salaries in Coral Gables, FL University of Miami University of Miami 488 reviews A private research university with more than 16,000 students from around the world, the University of Miami is a vibrant and diverse... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume