Job Description

The School of Medicine and the Department of Health Management and Informatics are pleased to announce openings for Telephone Interviewers (No telemarketing or sales) for both bilingual and non for the following position:

Job Duties will include:

• Contact the general public by phone or other means of data collection to conduct interviews using computer assisted telephone interviewing (CATi) software for a variety of social projects.
• Follow appropriate procedures of data collection during interviewing process. Use effective tactics to try to convert possible refusals to completion of interviews.
• Maintain professional behavior interviewing people from all walks of life. Carefully follow the rules of conducting an unbiased interview and make sure no personal opinion during the interviewing process shall be shared with prospective respondents.
• Accurately document all outcomes of a telephone attempt to help management to record operational statistics including number of completed interviews, refusals, and callbacks.
• Assist in pre-testing new survey projects by reviewing the survey questionnaire and providing feedback for fine tuning the design of the study. Provide training to fellow interviewers.
• Assist in data entry of completed interviews whenever needed.

The Health and Behavioral Risk Research Center is looking for interviewing staff who want to make a positive impact and a difference in the health and well being of mothers and their infants. We are conducting interviews to gain knowledge and a better understanding of health related activities, practices, and the levels of access and barriers to heath care for moms and their infants. Our interviewers conduct activities that are vital to this study and to making a positive impact on the lives and moms and their infants. If you want to make a difference, while earning a competitive wage in a relaxed and friendly work environment then please apply or contact our office for more information.

After careful consideration of COVID-19 virus trends and the overwhelming evidence of COVID-19 vaccine safety and effectiveness, the School of Medicine, along with MU Health Care, the Sinclair School of Nursing and the School of Health Professions, recently announced the decision to require COVID-19 vaccinations by Oct. 1, 2021, for all employees, unless granted a medical or religious exemption.

All new hires will be required to submit proof of vaccination prior to your start date. If you would like to request a medical or religious exemption, you must do so upon acceptance of employment so our team has time to review prior to your scheduled start date. You will not be allowed to begin work until you have submitted proof of vaccination or received an approved medical or religious exemption.

Come earn up to $13.50 per hour in a safe, clean, comfortable, and low stress environment. And help Missourians while you’re doing it.

Our telephone interviewers conduct surveys that help to improve the lives and health of fellow Missourians. Join our team today.

We are located in “HBRRC” center, in the south office of Parking Structure 7 (“PS7”, corner of Monk Dr. and Virginia Ave.) 1095 Virginia Ave., directly across from the Missouri Orthopedic Institute.

For more info, contact Jennifer Richmond @Richmond, Jennifer or 573-884-1561.

THE CENTER IS IN OPERATION 7 DAYS A WEEK SO WE ARE CURRENTLY SEEKING INDIVIDUALS TO WORK EVENING AND WEEKEND SHIFTS.

CANDIDATES MUST BE ABLE TO SPEAK AND WRITE ENGLISH AND/OR SPANISH FLUENTLY.

THIS IS NOT A REMOTE WORK POSITION. JOB DUTIES MUST BE PERFORMED ON SITE.

UNIVERSITY TITLE FOR THIS POSITION IS OFFICE SUPPORT ASSISTANT I. PLEASE SUBMIT APPLICATION AND MATERIALS TO HTTPS://HRS.MISSOURI.EDU/FIND-A-JOB

Benefit Eligibility

This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

DIVERSITY COMMITMENT

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

EQUAL EMPLOYMENT OPPORTUNITY

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version

Company Description

The Health and Behavioral Risk Research Center is the measurement and surveillance unit of the Department of Health Management and Informatics at the University of Missouri School of Medicine. The center was established in 1999 and is an invaluable resource to faculty and staff conducting research both within the MU system and beyond. HBRRC is dedicated to providing the highest quality data collection, analysis and reporting services to researchers and research entities at the state, federal, local, institutional, and foundational level.