The work of the OST-Manager includes leading/directing the OST-Lead/Coordinator within assigned functional area; overseeing and advising on staffing requirements; monitor/administer discipline/corrective action by or for subordinates; ensuring customer satisfaction by daily feedback; Proactively monitors the work of OST staff to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards.  Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.  Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times.  Read, understand and clarify the implementation of the site-specific security plan.  Ensures subordinates administer practices fairly and equitably, where all employees, customers, vendors, and other third parties are treated with respect.

Required Skills

OST-MANAGER JOB RESPONSIBILITIES

Effectively train, manage and motivate personnel to perform support roles on assigned projects.

Analyze and implement solutions to operational support needs as requested.

Respond to building operational needs and work with building/terminal managers closely to resolve any support requirements.

Develop/train support team members to perform efficiently and effectively during support assignments.

Coordinate and delegate associated project assignments to OST staff to achieve target tasks

Effectively present information to top management, and/or boards of

Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business

Interpret a variety of instructions furnished in written, oral, diagram, or schedule form and implementation of all cargo operational procedures

Ability to operate/train equipment and hold necessary licensing.

Minimum typing speed of 30 WMP and ability to learn PC skills and apply knowledge.

Enforce company’s Standard Operating Procedures and policies

Assure proper compliance with local and international laws and regulations

Required Experience

Bachelor’s Degree or equivalent experience

2+ years of hands-on experience in a cargo, distribution, logistics, airline, or similar industry

Ability to read, write, and speak the English language

Ability to work weekends including Friday, Saturday, Sunday, Holidays if needed, and the ability to work different shifts

Must be proficient in operation of all warehouse machinery and GSE equipment.

WFS Inc. is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status

OST-MANAGER JOB RESPONSIBILITIES

Effectively train, manage and motivate personnel to perform support roles on assigned projects.

Analyze and implement solutions to operational support needs as requested.

Respond to building operational needs and work with building/terminal managers closely to resolve any support requirements.

Develop/train support team members to perform efficiently and effectively during support assignments.

Coordinate and delegate associated project assignments to OST staff to achieve target tasks

Effectively present information to top management, and/or boards of

Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business

Interpret a variety of instructions furnished in written, oral, diagram, or schedule form and implementation of all cargo operational procedures

Ability to operate/train equipment and hold necessary licensing.

Minimum typing speed of 30 WMP and ability to learn PC skills and apply knowledge.

Enforce company’s Standard Operating Procedures and policies

Assure proper compliance with local and international laws and regulations