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Functional IS Support Specialist

Valencia College

Functional IS Support Specialist

Orlando, FL
Full Time
Paid
  • Responsibilities

    Job Description

    JOIN OUR TEAM!

    Valencia College is now hiring a FUNCTIONAL IS SUPPORT SPECIALIST to join the Financial Aid team.

    This Functional IS Support Specialist position is an integral part of the Financial Aid technical team and will work under the direction of the Director of Financial Aid System.

    Responsibilities within the Financial Aid Office:

    Responsibilities include overseeing sending and receiving files to and from COD system, importing and exporting files into and out of Ellucian Banner. Assists in troubleshooting COD origination and disbursement errors and rejects.

    Assists in problem-solving/trouble-shooting issues of a technical nature that are reported by internal staff. Assists in software testing of new and existing functionality due to upgrades and systems fixes. Assist in monitoring the departmental automated Appworx (UC4 – Automic) processes.

    At Valencia College, it’s more than just a job. We understand the importance of fostering a collaborative environment and achieving a true work/life balance.

    Join one of the largest community colleges in Florida, recognized as one of “The Great Colleges to Work For” by The Chronicle of Higher Education, and the inaugural winner of the Aspen Prize for Community College Excellence, take the first steps by completing and submitting an online application for this position. There are plenty of places to find employment, but at Valencia College, you'll find fulfillment.

    THE IDEAL CANDIDATE WILL HAVE:

    • Bachelor’s Degree from a regionally accredited institution. In lieu of a Bachelor’s degree equivalent combination of education, experience, training or industry certifications may be substitutable [required]
    • Experience with applications and information management systems being used by assigned business unit, including but not limited to, Banner, Luminis, Microsoft Office, People Admin, Cashnet, Higher One, Intelecheck, and Continuity [preferred].
    • Experience using reporting and decision support tools [preferred].
    • Experience designing business based solutions to support the functions of the assigned business unit [preferred].
    • High level experience using SQL navigator against an Oracle database [preferred].
    • Experience developing and managing/supporting information management systems related to function of the assigned business unit [preferred].
    • Experience in training user groups and communication of complex, technical information to people with varying levels experience and understanding [preferred].

    VALENCIA’S TOTAL REWARDS PACKAGE, FEATURES:

    • Free medical, dental benefits and paid life insurance premiums
    • Generous paid time off - vacation leave, sick leave, personal days, spring break, winter break, and other holidays
    • Florida Retirement System (FRS) membership
    • YMCA membership benefits
    • Educational and Professional development opportunities for you and your dependents and so much more….

    Moreover, we believe you will appreciate the commitment to work-life balance plus the inspiring, motivating, and teamwork-oriented environment that we enjoy every day.

    LOCATION: Orlando, FL 32811 - West Campus

    POSITION CLOSING DATE: 10.27.2021

    If this opportunity sounds inspiring, please complete and submit an online application at:

    HTTPS://VALENCIACOLLEGE.PEOPLEADMIN.COM/POSTINGS/15120

    EQUAL EMPLOYMENT OPPORTUNITY

    Valencia College is an equal opportunity institution. We provide equal opportunity for employment and educational services to all.

     

    Company Description

    Change lives, starting with your own. There are plenty of places to find employment, but at Valencia College, you'll find fulfillment. You'll have the opportunity to improve the lives of students, our community and ultimately, our world. At Valencia, we are committed to helping students reach their full potential by providing them with the right opportunities, the right tools and the right support. And that begins with recruiting the right talent - individuals who enjoy working in an inspiring environment dedicated to student success. We aren't interested in simply filling positions, we're interested in fueling inspiration. We are looking for individuals who share our belief in students and will be just as dedicated as we are to helping them succeed. People who want more than just a job - to actually make a difference. So if you are looking for more than just a job, then we are looking for you!

  • Industry
    Education