RAMP SHIFT MANAGER (MSP)

When you come onboard at Sun Country Airlines, you are joining an experienced team of driven and talented employees. We affordably connect guests to their favorite people, places and memories, and we do it by cultivating a culture that encourages our team to pursue their passions in the air and on the ground – allowing you to Fly at the Speed of Life. We take pride in our company, culture, and comradery, and would love to have you join us.

The MSP Ramp Shift Manager position is responsible for managing the work of the ramp agents at Terminal 2. The Ramp Supervisor will be responsible for directing the safe and efficient loading and unloading of cargo and baggage to the aircraft.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage, track, and maintain accountability for all Ramp Agents
• Participate in safety audits and PM checks of all Ground Service Equipment
• Hold supervisory team accountable for the efficiency of the daily operation
• Maintain staff by recruiting, selecting, orienting, and training employees
• Coaches, counsels, and disciplines employees
• Act as the representative to the airline customer
• Maintain and track all ground handling equipment and supplies
• Supervise, plan, and assign the daily operation of the Ramp Agents
• Complete shift reports and sign timecards
• Ensure that ramp personnel adhere to established company and federal safety regulations
• Prepare incident reports as needed for violations of company policy
• Perform as mentor to other employees and provide training to new employees
• Conduct shift briefings to ensure staff is organized and informed
• Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained
• Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items
• Any other duties assigned by management

SUPERVISORY RESPONSIBILITY

Ramp Agents and Ramp Supervisors

Required Skills

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• One or more years’ experience as a supervisor in a similar position
• Proficient in Microsoft Office
• Effective communication skills, both written and verbal
• Ability to work efficiently under time constraints
• Possess a valid driver’s license
• Ability to work a flexible schedule including nights, weekends, and holidays
• Previous management experience
• Continuous Improvement/Lean/6-Sigma experience/training
• Greenbelt (or greater) certification

PREFERRED SKILLS

WORK ENVIRONMENT

This job operates outdoors in all kinds of weather, this includes extreme cold and heat and in all type of precipitation. While working on the ramp this position will be exposed to the extreme noise of aircrafts arriving and departing.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 60 pounds and occasionally lift and/or move up to 100 pounds. This position will be required to occasionally push/pull up to 300 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

ADDITIONAL NOTES

Must be able to obtain an MSP SIDA badge.

AAP/EEO STATEMENT

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Experience

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• One or more years’ experience as a supervisor in a similar position
• Proficient in Microsoft Office
• Effective communication skills, both written and verbal
• Ability to work efficiently under time constraints
• Possess a valid driver’s license
• Ability to work a flexible schedule including nights, weekends, and holidays
• Previous management experience
• Continuous Improvement/Lean/6-Sigma experience/training
• Greenbelt (or greater) certification

PREFERRED SKILLS

WORK ENVIRONMENT

This job operates outdoors in all kinds of weather, this includes extreme cold and heat and in all type of precipitation. While working on the ramp this position will be exposed to the extreme noise of aircrafts arriving and departing.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 60 pounds and occasionally lift and/or move up to 100 pounds. This position will be required to occasionally push/pull up to 300 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

ADDITIONAL NOTES

Must be able to obtain an MSP SIDA badge.

AAP/EEO STATEMENT

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.