Responsible for performing multiple duties of the Intake office, including but not limited to answering the phone, monitoring the fax machine, responding to walk-ins, scheduling appointments, registering arrivals, notifying programs of admissions, receiving and preparing client information for assessment interviewers, securing and proper storage of client information.

Daily Operations

• Performs front office and other clerical duties including, but not limited to: answers phones in a courteous and professional manner; greets all patients and confirms their appointment time; directs patient/guest to appropriate areas; monitors waiting room activities for safety and cleanliness, accepts and records payments for services rendered.
• Explains walk-in and appoint procedure to prospective patients, referral sources and general public; provides limited explanation of levels of care available: Schedules all patient appointments.
• Accept, monitors and notify unit staff of personal items including cash dropped off for Residential Clients.
• Sort mail delivered into· appropriate mail boxes. Returns mail of those no longer here to mail room.
• Copy Identification; record patient demographic information required for registration; create patient record; pulls or store patient records as needed; helps maintain Intake office record room.
• Performs other related duties as assigned.

Required Skills

• Proficient with computer software, and hardware, copier and fax machine.
• Familiar with substance abuse treatment.
• Ability to interact professionally with public, staff and clients.

Required Experience

• High school diploma required.
• Minimum of one to two (1-2) years' experience as a medical, dental or behavioral health receptionist, or a similar position in a medical, dental or behavioral health office, hospital, or other health related facility preferred.
• Experience with computerized registration and assessments programs; bilingual preferred.

At Meharry, we’re pleased to offer comprehensive, competitive benefits to eligible employees and their
eligible dependents. From health care to holidays, our aim is to help employees enjoy happy and healthy
lifestyles, while maintaining a good work-life balance.

Meharry’s benefits package is effective on your first day of employment and includes:

• Medical
• Dental
• Vision
• 403(b) plan and supplemental annuity plan
• Accidental death and dismemberment
• Life insurance
• Short-term/Long-term Disability
• Other Supplemental coverage
• Prescription drug plan (with mail order)
• Technology discounts with Apple, Dell, and more
• Wellness Benefits
• EAP

Our vacation benefits vary with length and type of service. We grant twelve (12) paid holidays.
Meharry Medical College’s benefits package is designed to offer flexibility and variety of choice. All full
time staff working 32 or more hours per week are eligible for benefits. Select benefits are available for
part-time positions.

Meharry strives to offer their employees a professional environment in which they can both work
and build a career. As part of this effort, we offer a tuition reimbursement program and professional
development training to assist you with your career path starting on your hire date!

For Further Information or Questions regarding this role, you may contact Meharry's Talent Acquisition Specialist below.

Jouvie Henderson (she, her, hers)

jhenderson@mmc.edu

For Further Information or Questions regarding this role, you may contact Meharry's Talent Acquisition Specialist below.

Jouvie Henderson (she, her, hers)

jhenderson@mmc.edu

• Proficient with computer software, and hardware, copier and fax machine.
• Familiar with substance abuse treatment.
• Ability to interact professionally with public, staff and clients.