Under the administrative supervision of the Personal Care Administrator, the Resident Care Coordinator is responsible for the health, safety and welfare of the residents by supervising and directing the care given by the Personal Care Attendant, ensuring that care is provided to residents in a respectful, caring and professional manner in accordance with regulations and established policies and procedures. The Resident Care Coordinator must conduct him/herself in a professional manner while responding to families, visitors, staff and volunteers.
The Resident Care Coordinator must be able to demonstrate the knowledge and skills necessary to provide appropriate care – adult through geriatric. The Resident Care Coordinator must demonstrate knowledge of the principles of growth and development over the life span; possess the ability to assess data reflective of the resident's status; interpret the appropriate information needed to identify each resident's requirements relative to their age-specific needs; and to provide care needed as described in Allied Terrace’s policies and procedures.
Type of Supervision exercised: Full. Jobs reporting to this position: Personal Care Attendant.
EDUCATION:
Graduate of an accredited Nursing Program required.
WORK EXPERIENCE:
Minimum of one (1) year supervisory experience required.
Two (2) years of satisfactory experience in a hospital/rehabilitative setting preferred.
Two (2) years Assisted Living experience preferred.
SPECIAL EMPLOYMENT REQUIREMENTS:
Must be cleared by PA State Police criminal history check.
Possession of a current license as a Licensed Practical Nurse issued by the Pennsylvania State Board of Nurse Examiners required.
Must obtain and maintain CPR and First Aid Certification.
Must maintain the standards of care and implement the policies and procedures of Allied Terrace and Allied Services.
Good verbal, written communication and interpersonal skills required for effective interaction with staff and residents.
Must maintain confidentiality of resident information.
Valid PA driver’s license and available transportation during all working hours required.
Must exhibit flexibility in managing multifaceted requirements of position.
PHYSICAL DEMANDS:
Moderate Work: duties require exerting up to 25 lbs. of force occasionally (approx 10-33% of shift), and/or up to 10lbs. of force frequently (approx 33-66% of the time), and/or a negligible amount of force constantly to lift, carry, push, pull, and move objects (i.e., occasional patient transfers).
Position involves bending, reaching, and stooping (occasionally in strained position) throughout shift.
Ability to transport self throughout facility is required.
ACCIDENT OR HEALTH HAZARDS:
Occasional exposure to body fluids.
Occasional chemical exposure from first aid supplies, resident prescriptions and some cleaning supplies.
WORKING CONDITIONS:
Works indoors with minimal noise exposure.
Occasional exposure to odors.
Required Skills
+--------------------------------------------------------------------------+ | CHARACTERISTIC DUTIES & RESPONSIBILITIES OF JOB: | | | | E = Essential Element NE = Nonessential Element | +--------------------------------------------------------------------------+ | 22% Monitors and assesses health status of residents. Assesses | | appropriateness of level of health care services and provides services | | based on assessment including medication administration, assistance with | | activities of daily living or referral for different level of care. (E) | +--------------------------------------------------------------------------+ | 22% Directly provides professional nursing services including admission | | and ongoing nursing assessment of residents, first aid, and emergency | | care. (E) | +--------------------------------------------------------------------------+ | 10% Communicates assessments and recommendations for adjusting levels of | | care to the physician and AVP/Operations-Administrator. (E) | +--------------------------------------------------------------------------+ | 10% Assigns, coordinates and supervises resident care given by Personal | | Care Attendants. (E) | +--------------------------------------------------------------------------+ | 10% Charts and records all relevant and necessary notes, comments, | | observations and events in appropriate logs, reports, care record, | | summary sheets, etc. Receives and provides reports to other staff at | | appropriate times. Reports to the AVP/Operations-Administrator of Allied | | Terrace any errors, discrepancies and unusual happenings or events. (E) | +--------------------------------------------------------------------------+ | 9% In consultation with the AVP/Operations-Administrator, instructs, | | counsels, evaluates and disciplines employees. (E) | +--------------------------------------------------------------------------+ | 5% Monitors individual work performance through observations, | | spot-checking, work completed and conferences. Promotes individual staff | | development. Counsels with staff regarding performance problems. | | Monitors personal care records to assure that meds, care and treatment | | are being provided as ordered. (E) | +--------------------------------------------------------------------------+ | 5% Insures that all health care services provided are in compliance with | | the state and federal regulations for the provision of such services. | | (E) | +--------------------------------------------------------------------------+ | 2% Responds to both emergency and non-emergency calls according to | | established policies and procedures. Calls 911 or physician as dictated | | by the situation. Completes the official transfer sheet and all other | | required information according to procedures and faxes to the hospital | | to which the resident was admitted before reporting off duty. Notifies | | the party responsible for the resident’s medical decisions. Documents | | all actions taken. (E) | +--------------------------------------------------------------------------+ | 1% Prepares work schedules for staff including mealtimes and assigning | | breaks. (E) | +--------------------------------------------------------------------------+ | 1% Collaborates with Dining Room Supervisor regarding nutritional needs | | for personal care residents. (E) | +--------------------------------------------------------------------------+ | 1% Maintains current, familiar knowledge of all Allied Services nursing | | care policies and procedures, fire and disaster action plans, infection | | control and pharmacy policies, associated services and other | | nursing-related directives and resource documentation. (E) | +--------------------------------------------------------------------------+ | 1% Attends and completes all required inservice programs and sessions. | | May contribute to content. (E) | +--------------------------------------------------------------------------+ | 1% Maintains awareness of, and fulfills in a timely manner, | | employee-related supervisory responsibilities, including accurate | | completion and distribution of “Employee Confidential Form”, “Employee | | Performance Appraisal Form”, etc. Ensures that staff is aware of, and | | follows, Allied Services Human Resources Policy & Procedure Manual as | | well as the policies and procedures of the Allied Terrace Division. | | Makes effective recommendations in matters of hiring, promotion, | | discipline and termination. (E) | +--------------------------------------------------------------------------+
Required Experience
+--------------------------------------------------------------------------+ | CHARACTERISTIC DUTIES & RESPONSIBILITIES OF JOB: | | | | E = Essential Element NE = Nonessential Element | +--------------------------------------------------------------------------+ | 22% Monitors and assesses health status of residents. Assesses | | appropriateness of level of health care services and provides services | | based on assessment including medication administration, assistance with | | activities of daily living or referral for different level of care. (E) | +--------------------------------------------------------------------------+ | 22% Directly provides professional nursing services including admission | | and ongoing nursing assessment of residents, first aid, and emergency | | care. (E) | +--------------------------------------------------------------------------+ | 10% Communicates assessments and recommendations for adjusting levels of | | care to the physician and AVP/Operations-Administrator. (E) | +--------------------------------------------------------------------------+ | 10% Assigns, coordinates and supervises resident care given by Personal | | Care Attendants. (E) | +--------------------------------------------------------------------------+ | 10% Charts and records all relevant and necessary notes, comments, | | observations and events in appropriate logs, reports, care record, | | summary sheets, etc. Receives and provides reports to other staff at | | appropriate times. Reports to the AVP/Operations-Administrator of Allied | | Terrace any errors, discrepancies and unusual happenings or events. (E) | +--------------------------------------------------------------------------+ | 9% In consultation with the AVP/Operations-Administrator, instructs, | | counsels, evaluates and disciplines employees. (E) | +--------------------------------------------------------------------------+ | 5% Monitors individual work performance through observations, | | spot-checking, work completed and conferences. Promotes individual staff | | development. Counsels with staff regarding performance problems. | | Monitors personal care records to assure that meds, care and treatment | | are being provided as ordered. (E) | +--------------------------------------------------------------------------+ | 5% Insures that all health care services provided are in compliance with | | the state and federal regulations for the provision of such services. | | (E) | +--------------------------------------------------------------------------+ | 2% Responds to both emergency and non-emergency calls according to | | established policies and procedures. Calls 911 or physician as dictated | | by the situation. Completes the official transfer sheet and all other | | required information according to procedures and faxes to the hospital | | to which the resident was admitted before reporting off duty. Notifies | | the party responsible for the resident’s medical decisions. Documents | | all actions taken. (E) | +--------------------------------------------------------------------------+ | 1% Prepares work schedules for staff including mealtimes and assigning | | breaks. (E) | +--------------------------------------------------------------------------+ | 1% Collaborates with Dining Room Supervisor regarding nutritional needs | | for personal care residents. (E) | +--------------------------------------------------------------------------+ | 1% Maintains current, familiar knowledge of all Allied Services nursing | | care policies and procedures, fire and disaster action plans, infection | | control and pharmacy policies, associated services and other | | nursing-related directives and resource documentation. (E) | +--------------------------------------------------------------------------+ | 1% Attends and completes all required inservice programs and sessions. | | May contribute to content. (E) | +--------------------------------------------------------------------------+ | 1% Maintains awareness of, and fulfills in a timely manner, | | employee-related supervisory responsibilities, including accurate | | completion and distribution of “Employee Confidential Form”, “Employee | | Performance Appraisal Form”, etc. Ensures that staff is aware of, and | | follows, Allied Services Human Resources Policy & Procedure Manual as | | well as the policies and procedures of the Allied Terrace Division. | | Makes effective recommendations in matters of hiring, promotion, | | discipline and termination. (E) | +--------------------------------------------------------------------------+