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Software Engineer - New York

Reagan Family of Companies

Software Engineer - New York

Heidelberg, MS
Full Time
Paid
  • Responsibilities
    • Conduct performance maintenance and inspection on compressor packages to meet manufacturer’s maintenance intervals on client equipment.
    • Procure required parts and materials for proper unit operation to ensure resources are available at client site or on hand.
    • Communicate with service manager to facilitate ordering of parts and materials for maintenance intervals.
    • Ensure client work site and equipment is properly maintained and configured to client specifications upon completion of maintenance or inspections.
    • Confirm equipment is turned on to auto so that equipment runs without client operation before demobilization, unless client specifies otherwise.
    • Make oneself available to frequent service calls by being on call 24/7.
    • Maintain open lines of communication with client to confirm project schedules and timeframe, and update clients on project status.
    • Draft proper paperwork relevant to the job to facilitate invoicing, ordering parts, documenting time, and obtain customer signatures to validate time tickets, etc.
    • Ensure client property is secured when leaving sites by locking facilities, gates, etc., and managing key inventory.
    • Offer accurate resolutions and maintenance education for clients through successful technical support in intense, high-level risk or security environments with little to no supervision, as singular representative of Reagan Power and Compressions and it service capabilities.
    • Identify functionality or defects through visual and electrical inspections on power distribution equipment and performance maintenance or repairs within testing guidelines.

    Required Skills

    • CUSTOMER AND PERSONAL SERVICE — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • ELECTRONIC TROUBLESHOOTING — Knowledge of advanced electric principles.
    • EQUIPMENT MAINTENANCE — Knowledge of Reagan Power products and equipment.
    • TECHNICAL SERVICES — Extensive knowledge of service standards for products.
    • REPAIRING — Repairing machines or systems using the needed tools.
    • MECHANICAL — Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Tools include: Multimeter, Wrenches, Drivers, Drills, Wiring Tools, and Soldering Pen.
    • OPERATION AND CONTROL — Controlling operations of equipment or systems.
    • OPERATION MONITORING — Watching gauges, dials, or other indicators to make sure a machine is working properly.
    • SAFETY COMPLIANCE — Provide safety standards for product use.
    • VERBAL & WRITTEN COMMUNICATION SKILLS — This position requires advanced skills. This includes the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; the ability to write reports, business correspondence, and procedure manuals; and the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • MATH SKILLS — This position requires intermediate skills (calculate figures/discounts, proportions, area, etc.)
    • COMPUTERS AND ELECTRONICS — Knowledge of computer hardware and software, including applications and programming such as Microsoft Office Business Suite.

    Required Experience

    • 7 years of experience in installation, testing, reliability, or maintenance of compressors and affiliated components, required.
    • Service experience in electrical controls, required.
  • Qualifications
    • CUSTOMER AND PERSONAL SERVICE — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • ELECTRONIC TROUBLESHOOTING — Knowledge of advanced electric principles.
    • EQUIPMENT MAINTENANCE — Knowledge of Reagan Power products and equipment.
    • TECHNICAL SERVICES — Extensive knowledge of service standards for products.
    • REPAIRING — Repairing machines or systems using the needed tools.
    • MECHANICAL — Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Tools include: Multimeter, Wrenches, Drivers, Drills, Wiring Tools, and Soldering Pen.
    • OPERATION AND CONTROL — Controlling operations of equipment or systems.
    • OPERATION MONITORING — Watching gauges, dials, or other indicators to make sure a machine is working properly.
    • SAFETY COMPLIANCE — Provide safety standards for product use.
    • VERBAL & WRITTEN COMMUNICATION SKILLS — This position requires advanced skills. This includes the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; the ability to write reports, business correspondence, and procedure manuals; and the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • MATH SKILLS — This position requires intermediate skills (calculate figures/discounts, proportions, area, etc.)
    • COMPUTERS AND ELECTRONICS — Knowledge of computer hardware and software, including applications and programming such as Microsoft Office Business Suite.