PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

The PATIENT REGISTRATION SUPERVISOR develops, administers and coordinates all Patient Registration and Financial counseling functions to ensure daily efficient operations and staff compliance with all established policies and procedures.  Directly responsible for daily departmental operations, in-service/education, staff organization, evaluations, continuous departmental and staffing quality improvement and guest relations promotion under the direction of the Manager/Director.

Required Skills

• Strong demonstrated leadership and organizational skills
• Demonstrated ability to objectively appraise and analyze the qualifications and performance of others as well as the ability to plan and direct their activities
• Ability to judge the appropriate actions in response to change, circumstances or problems.
• Ability to lead a large group of subordinates while ensuring a high level of engagement and performance.
• Skilled in building relationships with the other department leaders
• Knowledge of Medicare/Medi-Cal Guidelines, Regulatory Guidelines as it relates Registration/Billing
• Excellent English communication skills and grammar
• Computer proficiency to include Registration Systems, Hospital Billing Systems, Excel, Word, and other applications required to maintain efficiency within the registration and revenue cycle.
• Typing 45 wpm
• Good mathematical skills with the ability to plan a budget

Required Experience

REQUIRED:

• Minimum of four years hospital experience in Registration/Admitting
• Minimum of two years experience in a leadership role in hospital Registration/Admitting (or comparable education in Healthcare Management)
• Extensive knowledge of insurance registration procedures to include HMOs, PPOs, POS, Medicare,
• Medi-Cal, Affordable Health Care and Workers’ Compensation
• Minimum of four years experience with computer data entry and word processing
• Demonstrated teaching skills in orientation and instruction of new registration personnel
• High school graduate
• Medical terminology knowledge required

PREFERRED:

•             AA or other evidence of continuing education
•             Bilingual

Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package.  We are an equal opportunity employer and seek diversity in our workforce.   EOE M/F/D/V

• Strong demonstrated leadership and organizational skills
• Demonstrated ability to objectively appraise and analyze the qualifications and performance of others as well as the ability to plan and direct their activities
• Ability to judge the appropriate actions in response to change, circumstances or problems.
• Ability to lead a large group of subordinates while ensuring a high level of engagement and performance.
• Skilled in building relationships with the other department leaders
• Knowledge of Medicare/Medi-Cal Guidelines, Regulatory Guidelines as it relates Registration/Billing
• Excellent English communication skills and grammar
• Computer proficiency to include Registration Systems, Hospital Billing Systems, Excel, Word, and other applications required to maintain efficiency within the registration and revenue cycle.
• Typing 45 wpm
• Good mathematical skills with the ability to plan a budget