After 95 years of dedicated service and top-echelon experience, Irby has established itself as one of the 3 largest electrical utility distribution companies in the United States. Our size and reputation will enable you to realize both your financial and professional ambitions, and our work is meaningful to our local, state, and national communities.
Established in 1926, today Irby Utilities has over 45 branches throughout 27 states, and our continued growth can also be yours.
JOB SUMMARY
Responsible for maintaining an ongoing technology program in the specific product areas of drives, meters, motion control, programmable logic controllers, power transmission and/or other high-tech equipment to support sales operations by performing the following duties.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Responds to requests from customers and salespersons on matters pertaining to the application and operation of high-technology equipment.
- Assists with the planning and presentation of training programs and other professional growth opportunities for customers and salespersons in the planning, installation, and operations of high-tech equipment.
- Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
- Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
- Identifies and uses appropriate company and/or customer pricing systems.
- Establishes or improves relationships with customers to better understand sales territory, schedule and customer needs by phone and customer visits.
- Calls on regular and prospective customers to solicit orders.
- Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
- Compiles lists of prospective customers for use as sales leads.
- Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise.
- Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements.
- Estimates date of delivery to customer, based on knowledge of own firm's delivery schedules.
- Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
- Prepares correspondence and reports necessary for business transactions.
- Keeps a careful, accurate and daily record of expenses to be reimbursed and submitted timely.
- Formulates, develops and executes account development and sales by account. Submit reports as required.
- Works with Purchasing Dept. to resolve any potential inventory obsolesce problems as directed.
- Sells and promotes branch and company-wide promotions.
MINIMUM QUALIFICATIONS
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.
- Ability to perform math functions representative of the job such as; addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions.
- Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PREFERRED QUALIFICATIONS
- Bachelor's degree (B. S.) or equivalent from an accredited four-year college or university; and two to five years related experience and/or training; or equivalent combination of education and experience.
WHY JOIN OUR IRBY TEAM?
Our leadership cares about – and invests in – YOU. Our people are responsible for our success and have been since our founding in 1926.
Now one of the three largest electrical utility distribution companies in the United States, Irby Utilities has eclipsed $1.3 Billion in annual sales with over 700 employees in our 45 nation-wide branch locations. We are thrilled to keep growing with our team of enthusiastic professionals.
DEVELOPMENT: Associates who began in our foundational positions have grown into other areas of the business such as leadership, operations, and account management.
EARNING POTENTIAL: You can expect to earn a competitive, reliable wage in a place where top performance is incentivized through a variety of goal-oriented programs.
BENEFITS: Our full-time associates are eligible for a range of benefits including:
- Medical, dental, vision, gym membership reimbursement, and Vitality® Wellness Rewards
- Paid Time Off and Extended Illness Benefits
- Tuition reimbursement
- Employee Assistance Program
- Service Awards
- Candidate Referral Rewards
- Associate Discounts
DIVERSITY & INCLUSION: We recognize that your perspective, background, and skills are part of what make you unique while keeping us competitive – we embrace the power of difference! That’s why Irby is committed to the policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation and/or veteran status.
EEO M/F/DISABILITY/VETERAN
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