Job Description

The Area Facility Manager (AFM) has a strong focus on club support across all locations. The selected individual must be a self-starter and be able to work on a variety of challenges as they arise. The ability to troubleshoot and repair all building systems, including fitness equipment and successfully completing daily/weekly work assignments is critical to the success of this role. The selected AFM is expected to demonstrate technical expertise, be multi-skilled and a self-starter.

The end goal is always the member experience and to make certain our facilities reflect same.  The selected candidate must have the utmost sense of urgency in meeting club requirements and demand.

RESPONSIBILITIES

Clubs:

• Conduct thorough walk-throughs of the club(s)/studios on a continuous basis for appearances, non-functioning equipment, and building systems.
• Maintain an “open-door” policy by way of communication with all club management and operation leads.
• Works to keep all locations in stellar condition so that our brands are reflected in a positive light.
• Coordinates all work through the GM/AGM to make certain we do not impact the member experience.
• Respond to management inquiries in a timely and professional manner.
• Attend staff meetings as conducted by department management or as requested.
• Work closely with the clubs Maintenance Manager and team to co-exist and lend support.
• Operate with a sense of urgency to correct issues that impact our member experience.

Building Systems & Equipment

• Understand all critical system locations and key players as new facilities/clubs are brought in to the portfolio.
• Immediately address and direct all facility related challenges.
• Coordinate and manage mechanical, electrical, plumbing, glass and carpentry repairs, in addition to any other needed facility related items at each location.
• Monitor critical systems (HVAC, BMS, Leak Detection, Etc.) and equipment to make sure they’re at optimum operating levels.
• Record readings and make proper adjustments to ensure proper operation of building systems.
• Develops the scope of work for and manages quarterly refresh projects at each assigned location.
• Help manage all facility service contracts and sustain good standing vendor relationships.
• Ensure proper inventories of facility supplies (ceiling tiles, electrical components, plumbing fixtures, etc) are readily available and organized properly.
• Available to supervise work during nights and weekends as needed, requested, or required.
• For after-hours work, plan to visit the site and coordinate/direct all special security requirements as directed.
• Respond to general, non-emergency facility emails within 24 hours as they apply to special club requests.
• On call 24/7 for the coordination and resolve of emergency situations.

Fitness Equipment:

• Ensure fitness equipment is on the brand and operating as designed.
• Assist in one off fitness equipment replacement, as well as annual equipment refreshes.
• Work with fitness equipment manufacturers and vendors to repair equipment in and out of warranty.
• Maintain an attic stock of most frequently used parts to minimize down time of equipment.

Admin:

• Manage annual repair and maintenance budgets for each location as well as individual project budgets to ensure compliance and spending diligence.
• Identify, bid out, and manage capital projects once approved by department management.                                 
• Prepare work orders and issue purchase orders through Service Channel, our web-based work order system, in a timely fashion.
• Approve and process invoices for work performed through Service Channel.
• Update active projects on a weekly basis using FPS (our facilities project system).

Safety:

• Ensure Equinox standards for quality, service and responsiveness are met on a continuous basis.
• Safely operate the facility in accordance with all applicable regulatory and compliance requirements.
• Demonstrate and enforce safety rules and behaviors.

Qualifications

Education & Experience:

• Prior 2-4 years management experience of a team
• Minimum of two years of college or trade school
• Prior experience in construction, building operations and fitness equipment preferred.
• General “handyman” experience, with an eye for detail.
• Proven track record of maintaining assigned budgets.
• Any trade certifications is a plus.

Knowledge, Skills and Abilities:

• Demonstrate a high mechanical aptitude for fitness equipment, electrical, and/or mechanical systems, plumbing and computer-controlled equipment and plumbing.
• Management experience of vendors across multiple trades.
• Working knowledge of computer applications, including Microsoft Office Suite.
• Strong organizational, communication, and multi-talking abilities.
• Outstanding customer service, responsible, reliable and trustworthy.
• Facilities services, construction, or project management experience/background is required.
• Previous experience managing work for facilities 30,000 square feet or larger.
• Proven experience managing facilities projects including maintaining detailed work records, costs, schedules and status updates.
• Thorough knowledge of all US compliance requirements.
• Successful track record meeting short deadlines under high pressure in a high-volume environment.
• Self-motivated, proactive thinker with the ability to manage multiple tasks and prioritize workload.
• Work effectively as a team member.
• Exhibit willingness and ability to learn, adapt and improve the facility.
• Strong, detail-oriented communication skills.
• Proven problem solver who is well organized.
• Proficiency in e-mail communications, thus replying to inquiries within 24 hours.
• Extreme eye and attention to detail.

Physical Work Abilities & Requirements:

• This position requires frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including:
• Walking large, campus-like settings.
• Lifting a minimum of 80 lbs.
• Climbing stairs and navigating rooftops at times.
• Using ladders up to 30 ft and working from heights.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: 

• We offer competitive salary, benefits and industry leading commission opportunities for club employees 

• Complimentary Club membership 

• 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. 

 Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/ 

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.