Job Description

The Area People Services Manager will be responsible for providing support, leadership and oversight of People Services activities for an area within the Company’s NYC Region, consisting of more than 30 clubs and 3,000 employees. 

Reporting to the Regional Director of People Services, the role will be based at our Regional NYC office.

The Area People Services Manager is a strategic business partner who helps the region achieve its goals by being an advocate, change leader, and champion for inspiring achievement in our employee teams.

Responsibilities:

• Identifies trends and provides guidance to management at all levels to mitigate employee relations issues and promote a positive work culture.  Assists the regional team in implementing action plans that improve employee engagement and drive the employee experience.
• Partners with the Employee Relations team to conducts thorough investigations and develops solutions to complex employee issues and concerns. 
• Serves as a resource for all employees in the assigned region by being available and accessible to discuss all People Services related issues.
• Partners with the Regional Operations and People Services teams to develop and maintain an organizational design structure that drives the business and provides appropriate employee career paths and development opportunities.
• Supports regional-level talent management.  Collaborates with the Regional Director of People Services and senior Operations team to support the field talent review process.
• Partners with People Services and Sr. Regional leadership team to ensure successful execution and compliance with a wide range of employee initiatives and programs including orientation and on-boarding, employee events, benefits enrollment, leave of absence administration, compensation reviews, etc.
• Partners with Corporate People Services and Legal to interpret and communicate policies and procedures to ensure compliance with all Federal, State and Local employment-related laws and regulations.
• Acts as a resource to business partners regarding compensation and benefit issues. Coaches Managers on salary, bonus, merit and reward recommendations as necessary.
• Assists in the creation of organizational and talent plans to ensure the successful opening of new club locations.
• Supports the performance management process to ensure continuous improvement and the implementation of best practices. Assists managers with coaching, corrective actions, improvement plans, goal setting and performance reviews.
• Analyzes and interprets employee retention and other key HR metrics and works with business partners to develop appropriate action plans to inform decisions and address identified needs.
• Assesses regional needs and partners with the L&D department to identify and implement strategies relating to management and employee level development. Coordinates/conducts applicable training and development programs where necessary.
• Maintains thorough and current knowledge of all Human Resources, employee regulations and Federal, State and local employment laws.

Qualifications

To perform this job successfully, an individual should meet the following minimum requirements.

• 3+ years of Human Resources experience with an emphasis in employee relations/generalist HR.  Experience supporting a large, multi-site field population preferred.
• Bachelor’s degree in Human Resources, Business or related discipline.
• Strong interpersonal communication, persuasion and creative problem solving skills.
• Established assessment and decision making skills with proven ability to build relationships and influence at all levels of the organization.
• Proven experience in dealing with complex employee relations issues (EEO, FLSA, etc).  Ability to solve conflicts in a positive and fair manner. 
• Excellent time management, organizational and follow-up skills.  Ability to set priorities and organize time. Demonstrates initiative and is able to work independently. 
• Enthusiastic, energetic and personable.  Has ability to work effectively in a fast-paced environment with high standards. Willingness to travel to field locations within assigned region

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

EQUINOX IS AN EQUAL OPPORTUNITY EMPLOYER. FOR MORE INFORMATION REGARDING OUR CAREER OPPORTUNITIES, PLEASE VISIT ONE OF OUR CLUBS OR OUR WEBSITE AT HTTPS://CAREERS.EQUINOX.COM/