Job Description

ARE YOU A HOSPITALITY PROFESSIONAL WITH EXPERIENCE IN ENGINEERING AND HAVE A LOVE FOR HOSPITALITY AND GENUINELY EXCEEDING EXPECTATIONS? WOULD YOU LIKE TO FURTHER YOUR HOSPITALITY CAREER IN AN UPSCALE RESORT ENVIRONMENT WITH BREATHTAKING VIEWS? IF SO, PLEASE READ ON! FISHER ISLAND CLUB IS LOOKING TO HIRE A FULL-TIME ENGINEERING ADMINISTRATIVE ASSISTANT.

This position has a COMPETITIVE WAGE, depending on experience. All eligible full-time regular employees are also offered GREAT BENEFITS, including MEDICAL, DENTAL, VISION, A 401 (K) RETIREMENT SAVINGS PLAN, HOLIDAY PAY, VACATION TIME, PAID TIME OFF (PTO), SHORT-TERM DISABILITY, LIFE INSURANCE, AD&D, FREE PARKING, AND FREE MEALS. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!

ABOUT FISHER ISLAND CLUB HOTEL & RESORT

Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.

It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to COMPETITIVE WAGES, we are pleased to offer a VARIETY OF EXCELLENT BENEFITS and CAREER GROWTH OPPORTUNITIES.

SUMMARY:

The Engineering Office Coordinator’s primary responsibility is to organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. The Office Manager is responsible for maintaining intra-office communication protocols, streamlining administrative procedures, inventory control, Engineering staff task delegation.

Energetic professional who can execute/administer multiple tasks. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

In accordance with Fisher Island Club’s philosophy, all team members work together sharing in a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness and honesty. These are our core values that we will live by in our daily interaction with all our external and internal members, guests and customers.

NATURE AND SCOPE:

• The incumbent reports directly to the Director of Engineering. The major trust of the position is to maintain company assets in excellent operating order.

DUTIES AND RESPONSIBILITIES:

• Supports company operations by maintaining office systems and processes
• Point person for maintenance, mailing, shipping, supplies, equipment, invoices
• Coordinate, organize, schedule meetings, appointments and work-related tasks with employees/vendors
• Partner with Director of Engineering to maintain office policies as necessary
• Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, maintains filing systems
• Manage relationships with vendors, service providers ensuring that all items are invoiced and paid on time
• Manage contract and price negotiations with office vendors, service providers as directed
• Provide general support to visitors
• Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are maintained, supply requisitions are reviewed and processed for approval
• Ensure filing systems are maintained and current
• Follow Club policy for department purchases
• Ensure security, integrity and confidentiality of data
• Communicate procedural and policy changes to improve operational efficiency
• Assist in preparing department operational reports and schedules to ensure department efficiency
• Coordinate schedules, appointments and bookings
• Monitor and maintain office/department supplies and tool inventory
• Handle customer inquiries and complaints
• Sources engineering products and services
• Enter/processes supply requisitions, monitoring order status for delivery to meet timeline
• Maintains office efficiency by planning, organizing and procurement.
• Completes operational requirements by scheduling and assigning employees, following up on work results.
• Keeps management informed by reviewing and analyzing reports; summarizing information; identifying trends.
• Maintain work areas clean and orderly including storage rooms and the Engineering Dept. work area
• Ensure uniform and personal appearances are clean and professional; maintain personal hygiene, cleanliness throughout work shift
• Consults with the Director of Engineering on work-related tasks, tools etc. needed to perform required tasks
• Represent Club values daily: Integrity, Professionalism, Teamwork, Quality, Leadership, and Appreciation
• Follow all company and safety and security policies and procedures.
• Maintain confidentiality of proprietary information, and protect company assets
• Interact positively with members/guests; smile, eye contact, offer assistance
• Maintain good communication and work relationships in all areas of the club
• Maintain work area clean and orderly; clean spills, protect furniture, rugs etc. of work debris
• Inspect Club areas report work/repairs needed as deemed necessary
• Remain calm and alert, especially during emergency and critical operational work periods
• Contributes to team effort by accomplishing related results as needed.
• Maintain a safe and secure working environment
• Preforms work-related duties as assigned but not limited to the job outline above

MINIMUM QUALIFICATIONS:

• High school diploma or GED or equivalent is required
• Two to three years’ experience in an Engineering office setting is preferred
• Proficient with office software, i.e. Word/Excel

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent attendance and work performance

• Reliable, Dependable, Trustworthy

• Strong interpersonal, skills required

• Strong time management skills required

• Clear, concise written and verbal communication skills

• Strong customer service and reasoning skills

• Strong problem-solving skills with exceptional detail

ATTRIBUTES

• Proactive, Team Player, Problem Solver
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Demonstrate positive behaviors, smiling, being polite and courteous
• Able to develop a camaraderie with team members

WORKING CONDITIONS:

• Ability to work a flexible schedule, nights, weekends and holidays
• Ability to work under pressure, time-restraints and handle stress

PHYSICAL DEMANDS AND ABILITIES:

• Work is not performed in an office environment and requires extended periods of walking and or standing
• Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed
• Repairing - Repairing machines or systems using the needed tools
• Troubleshooting - Determining causes of operating errors and deciding what to do about it
• Installation - Installing equipment, machines, wiring, or programs to meet specifications
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Equipment Selection - Determining the type of equipment needed to do a job
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects
• Multi-limb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion
• Near Vision - The ability to see details at close range (within a few feet of the observer)
• Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position
• Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing
• Stamina - The ability to exert yourself physically over long periods of time without getting winded or out of breath