Hone your business and hospitality expertise as a SILVER DOLLAR CITY ATTRACTIONS INTERN while assisting in aspects of Guest Services, Attractions Operations, or Transportation.
THIS IS A SEASONAL INTERNSHIP POSITION DURING OUR SUMMER 2023 SEASON STARTING MAY 24TH - AUGUST 12TH.
YOU MUST BE CURRENTLY ENROLLED IN A COLLEGE, UNIVERSITY, OR TECHNICAL SCHOOL TO APPLY AND AT LEAST 18 YEARS OF AGE.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Serve at Guest Services, Transportation and/or Attractions Operations.
- Participate in Safety meetings.
- Participate in Team Leader meetings.
- Learn scheduling procedures.
- Learn time-keeping procedures.
- Learn performance review procedures.
- Assist with written communications.
- Assist with creating and implementing improvements in safety, guest excellence, profit contribution and job satisfaction.
- Assist with Guest Services and Attractions’ team projects including surveys, appreciation events, team outings and company events.
- Assist Guest Services and Attractions Supervisors with various tasks.
- Complete one project benefiting at least one Guest Services and Attractions area as determined by management.
- Interact with guests to ensure a safe, fast and friendly operation. Must be able to resolve guest concerns in a friendly, non-offensive manner without deviating from safety procedures.
- Test equipment daily per safety training prior to opening ride to guests.
- Give directions to riders and guests over microphone regarding safety instructions and operation of rides.
- Observe riders while boarding ride vehicle to ensure safe and proper seating.
- Inform riders to fasten belt, bar, or other safety device.
- Check to ensure safety restraints are secured for each rider before dispatching ride.
- Manipulate controls to start and stop rides.
- Remain alert and attentive at all times while the ride is in operation.
- Responsible to maintain assigned work area cleanliness, such as: daily cleaning tasks, removal of trash, refueling and using small power equipment to remove natural debris and cleaning bodily fluid waste as necessary.
- Report any potential safety hazards in assigned work area.
Required Skills
- Project Silver Dollar City’s image by being genuinely friendly and by taking pride in their work
- Be self-motivated and disciplined
- Able to prioritize and complete work assignments on a timely basis
- Maintain strict confidentiality and judgment regarding privileged information
- Display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving and dedicated
- Willing to constantly improve
- Possess a professional appearance with good personal hygiene
- Promote and support a “team” work environment by cooperating and helping co-workers
- Adapt to changes easily
- Tolerate a fast-paced, hectic environment
- Show appreciation to others
- Sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
Required Experience
- Must be enrolled in an accredited college/university degree program in a related field.
- Must have basic computer skills with proficient working knowledge of Microsoft Word, Excel and PowerPoint.
- Must have a valid Driver’s License.
BENEFITS OFFERED
HOUSING AVAILBLE UPON REQUEST.
HOUSING - Within walking distance to our Silver Dollar City location, we have housing available as an option for our UniverCity Interns. Please inquire with Human Resources for more information.
FREE ADMISSION - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
EXCLUSIVE ADMISSION DISCOUNTS - Complimentary tickets & discounts on season passes for loved ones.
FOOD & MERCHANDISE DISCOUNTS - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
MARY'S WELL HOUSE - Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.
FREE TUITION – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner
See all of the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits
Equal Opportunity Employer/ Disabled/ Veterans