At North Coast, we embrace what makes us unique. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success. What keeps us at the forefront of progress? Our people. No matter where they work or who they are, we trust their individual skills and qualities and give them everything they need to reach their full potential.

Do you enjoy a good challenge? We aim to be the best and share our success with our team members, customers, suppliers, and shareholders. We are always looking to expand our teams to serve our customers and grow our business. Ready to join us?

We are looking for a SERVICE SPECIALIST  AUTOMATION SOLUTIONS GROUP – PUGET SOUND

WHAT YOU WILL DO:

This is an outside technical sales/support position primarily focused on Rockwell Automation Lifecycle Services and NC Services.  You will be driving sales for our core services within the Puget Sound Region and Alaska.  This position requires you to have a deep understanding of the offerings, and how they support our customer’s business outcomes.  You will interact with all types of industrial customers including, end-users, OEM’s and system integrator partners.

The Services Specialist will be a liaison between North Coast outside sales and Rockwell Automation, providing marketing and commercial leadership for sales growth, responsibility for supporting the commercial plan, and developing a competency plan to ensure support functions (inside/outside sales/NCAS) are adequately prepared to maximize share gain for the services business.

Additional duties:

• Responsible for defining the regional business strategy of Lifecycle Services including consulting business, CORE services, Annual Recurring Revenue Contracts and associated automation hardware and software portfolio
• Serve as domain expert around Lifecycle Services business by continuously focusing on professional development and knowledge-sharing with internal services and sales resources
• Coordinate with cross-functional teams including marketing, inside sales, outside sales and operations to deliver on profitable growth
• Incorporate value-added services within customer project proposals and product-centric engagements
• Develop Partner Performance Reporting goals and metrics, and lead cross-functional teams internally to meet and exceed targets for all areas of distributor-delivered services in addition to Rockwell Automation Lifecycle Services
• Participate in account planning and sales strategy focusing on new customer acquisition and existing customer expansion
• Lead the sales force in promoting the Lifecycle Services portfolio to existing and new customers

WHAT YOU WILL BRING:

• Self-motivated and Self-managed
• 4-year degree or equivalent professional experience
• Services experience preferred in Industrial Automation, IT, or Software fields
• Ability to manage multiple partners and customer relationships while achieving target outcomes
• Market development and program execution experience

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

• Frequent computer and telephone use
• Office environment
• Some travel required

WHAT WE OFFER: Competitive industry compensation and a generous benefits plan that includes: 

• Medical, Dental, Vision, Wellness Program, Health Advocate Program, Pre-tax Flexible Spending Accounts
• 401(k) plan with a very generous employer match
• Life Insurance and Accidental Death and Dismemberment coverage provided
• Opportunity to obtain additional life insurance coverage at a group discount for you and your family
• Short Term and Long-Term Disability insurance provided at no cost
• Educational Financial Assistance
• Vacation, Holidays, Personal/Sick Days, Jury Duty Bereavement Days
• Healthy Lifestyle Rewards Program, Employee Assistance Program, Discount Marketplace for purchase of health and wellness items
• Travel Accident Coverage, Emergency Travel Assistance

This job description is a general description of essential job responsibilities. It is not intended as an employment contract, nor is it intended to describe all tasks someone in this position may perform. North Coast Electric Company is an Equal Employment Opportunity-Affirmative Action Employer. All decisions about hiring, transfers, and promotions will be made regardless of gender, age, race, or any other protected classification.

EMPLOYMENT IS CONTINGENT ON A SUCCESSFUL PRE-EMPLOYMENT DRUG SCREEN.

EOE M/F/DISABILITY/VETERAN

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NORTH COAST ELECTRIC, A SONEPAR COMPANY – POWERED BY DIFFERENCE

Required Skills Required Experience

• Technical skills in laboratory science
• Working knowledge of quality control rules
• Knowledge of regulatory standards (CLIA, DHS, CAP, Joint Commission)
• Precise with details and organizational skills
• Writing and technical writing skills
• Problem solving ability
• Knowledge of computers, word processing and spread sheet skills preferable