WHO WE ARE:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to the world’s most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency WME; sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation, sports operations & advisory, event & experiences management, media production & distribution, experiential marketing and brand licensing.

THE ROLE AND WHAT YOU’LL DO:

An Intern for the Sports Experiences Housing Team will be responsible for coordinating hotel reservations on large-volume sporting events in our reservation system; for example, 100 soccer teams traveling for a weekend event. Some of our clients include U.S. Soccer, U.S. Youth Soccer, IMG Academy, PGA of America, X-Games, USA Football, MLS Next, and many more. This is a fast-paced role where an intern must simultaneously handle multiple tasks and projects, consistently meet deadlines, and ensure customers have great experiences.

• Provide all customers attending an event with exceptional customer service.

• Work with the marketing department to create and distribute consistent event-related communications.

• Create event and hotel builds in a proprietary reservation system.

• Manage hotel inventory daily across markets for city-wide events.

• Help travelers with reservations and guest-related issues, including during event weekends.

• Manage all last-minute changes leading into an event.

• Gain knowledge of all events to provide customer support for inbound calls, including scheduled phone hours.

• Audit hotel rooming lists to ensure the accuracy of reservations.

YOU HAVE THESE

• Currently enrolled in a degree program (e.g., hospitality management, sports management, event planning), OR a recent graduate within the past year.

• Passion for sports and knowledge of various sports teams and leagues.

• Ability to effectively use various computer programs and tools, such as Microsoft Office.

• Flexible and adaptable, with the ability to work in a fast-paced environment.

• Strong organizational and time-management abilities.

WE’D LOVE IF YOU ALSO HAVE THESE:

• Previous customer service experience (in the hospitality industry is a plus).

HOW WE WORK:

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. We work from the office four days per week to foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams. We see immeasurable value internally and throughout the core of the businesses we support.

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Endeavor is a global entertainment, sports and content company, home to the world’s most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency WME; sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation; marketing and licensing; content development, distribution and sales; event management; and a number of direct-to-consumer offerings.

From fashion shows to critically acclaimed television and films, bestselling novels to gourmet culinary festivals, world-class sports training to sold-out cultural experiences, we influence an unparalleled number of compelling experiences around the world each day.