WHO WE ARE:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to the world’s most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency WME; sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation, sports operations & advisory, event & experiences management, media production & distribution, experiential marketing and brand licensing.

OVERALL SCOPE OF ROLE

The Intern, Sports Experiences is responsible for assisting with operational efforts related to the Company’s various events and services. Interns, Sports Experiences are focused on operations and event support for events involving university and collegiate event partners. Primary responsibilities include assisting the event live process, handling multiple tasks and projects, anticipating event needs, and meeting deadlines with minimal supervision.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

PRIMARY RESPONSIBILITIES

• Guest service support and issue resolution via phone and email.

• Foster relationships with guests, hotels, transportation, other vendors, and services.

• Help create event builds in proprietary programs/systems.

• Support Sports Experiences team and partnerships with the preparation of event materials throughout the planning and execution of events.

• Support event logistics such as guest check-in, ID, badges, and other items for distribution.

• Assist in fulfillment process to include ordering components, coordinating the delivery of packages.

• Assist in creating and distributing event-related communications to applicable recipients including guests and vendors.

• Work in conjunction with and communicate closely with other departments as it relates to major events:

  • Marketing - assist with website support by providing relevant content, preparing collateral materials, implement innovative ideas, and ensuring the accuracy of information.

  • Marketing - Identify potential customers to sell services through outbound calls, email blasts, and other tactics to cross-sell services.

• Cultivate a working knowledge of all events/services to provide customer support; assist Customer Service with incoming sales calls.

• Execute all other duties assigned by the team or leadership.

OTHER DUTIES & RESPONSIBILITIES

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

TRAVEL

Must be adaptable with work and travel schedule and be available for some work travel.

QUALIFICATIONS

REQUIRED EDUCATION AND/OR EXPERIENCE

• Current student working towards Bachelor's Degree in Business, Communications, Public Relations, Marketing, Hospitality Management, Sports Management, or a related field, or equivalent experience required

• Proficient user of Microsoft Office Suite | Adobe Acrobat

• Highly organized and process-oriented

• Attention to detail, carefully following instructions and checking work for accuracy

• Ability to multi-task and remain calm in high-pressure situations

• Strong communication, interpersonal, negotiation and conflict resolution skills

• Good timekeeping and work ethic that is characterized by commitment, motivation, and energy

PREFERRED EDUCATION AND/OR EXPERIENCE

• Knowledge of Microsoft Office | Keynote | SharePoint | Smartsheet | Microsoft Teams | Zoom

• Prior experience with live events a plus

• Flexibility and positive attitude to work with the production team

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Endeavor is a global entertainment, sports and content company, home to the world’s most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency WME; sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation; marketing and licensing; content development, distribution and sales; event management; and a number of direct-to-consumer offerings.

From fashion shows to critically acclaimed television and films, bestselling novels to gourmet culinary festivals, world-class sports training to sold-out cultural experiences, we influence an unparalleled number of compelling experiences around the world each day.