Lifespa Service Coordinator/Receptionist
LifeSpa Service Coordinator/Receptionist - Part Time Life Time Fitness 1,711 reviews - West Bloomfield Township, MI Part-time As part of Life Time the Healthy Way of Life Company, LifeSpa loves self-motivated, friendly, people who are passionate about what they do. We believe in nurturing your skills and confidence so you can offer best-in-class customer service to our LifeSpa guests. We work as a team to make the most of your career while living a healthy, beautiful life. Duties & Responsibilities * Positive role model to all team members to make a happy work environment * Serves as primary support for the LifeSpa Manager, technicians and guests * Ensures that every guest has a friendly, inviting and memorable experience * Educates guests on LifeSpa products, services, treatments and homecare regimens * Answers incoming calls, listens to our guests needs to schedule appointments or give service recommendations, and collects payment for services * Partners with the technicians to increase their guest retention and retail sales by scheduling the guests next appointment during checkout and promotes the recommended products for their homecare * Drives service and retail awareness and understanding through individual and LifeSpa designed promotions * Ensures retail shelves are maintained by cleaning and stocking shelves as necessary or when retail product orders are delivered Qualifications Education & Experience * High school graduate or equivalent * Intermediate computer skills and proficiency with Microsoft Office Suite * 1-2 years of customer service/receptionist experience in the salon and spa or retail industry preferred Benefits All Life Time Team Members receive: * Complimentary Life Time membership