Administrative Assistant I Location: Topsfield, MA Sanctuary: Ipswich River Provide administrative support to the sanctuary utilizing excellent customer service skills through phone, email, and in person communications, while projecting a professional image of Mass Audubon. Lead administrative visitor center site responsibilities, to include regular weekend and Holidays as assigned. Responsibilities Office and Visitor Center Responsibilities Perform a variety of administrative duties including, but not limited to: Greeting and assisting visitors Promoting and processing memberships Program registration procedures and database data entry Marketing programs and events via social media and online tools Facility, campsite and cabin rentals Gift shop sales processing Setting up and maintaining paper and computer files Training and assisting visitor service volunteers Making copies, routing incoming mail Maintaining office supply inventory and equipment Handle confidential information in a secure manner Answer phone calls, including responding to general and routine inquiries about Mass Audubon and/or wildlife. Route other inquiries to appropriate department. Public/Community Relations Visitor Center receptionist when required Special event support Professionally represent Mass Audubon at public events, offering information and answering questions in a customer focused manner Assume other responsibilities as requested Qualifications College degree and one-year related experience or equivalent. Strong verbal and written communication skills, as well as organizational skills. Proficiency in MS Office, Word, Excel, Outlook and Facebook. Interest in environmental issues and/or natural history. Flexibility and ability to respond to rapidly changing priorities, meet deadlines, and work as an effective team member. Ability to relate to a diverse range of people and exercise cultural competence and inclusion. Valid drivers license and ability to travel within Massachusetts. Successful completion of a CORI and SORI. Compensation and Benefits This is a full-time position that offers a competitive salary and full benefits package. How to Apply Please email cover letter and resume to: No phone calls please Stina MacDougall, School Programs Registrar and Office Manager smacdougall@massaudubon.org Job# 3027