Marketing Intern Marketing Intern IDnbsp; 2018-6206 Employment Typenbsp; Intern Departmentnbsp; 790 Direct Mail Marketing Job Locationsnbsp; US-CO-Black Hawk More information about this job Overview The Marketing Intern is responsible for organizing and conducting all on floor and off property promotions and special events.nbsp; The Marketing Intern will also assist with the operation of the marketing department.nbsp; Responsibilities * Coordinate and execute all events on the casino floor, or off site (includes entertainment, slot tournaments, elite parties, etc.). * Assure player tracking for attendees of every event. * Periodically conduct surveys that measure guest satisfaction, elite player visits, and play. * Assist in planning, ordering items for, and execution of, casino promotions. * Provides an exceptional level of customer service to all patrons of the casino.nbsp; * Utilizes casino and marketing software to ensure proper data entry and information collection. * Staffs all representative positions and special promotions. * Facilitates and promotes business growth, marketing functions and casino promotions. * Helps organize and execute events and promotions. * Supports casino hosts and the marketing department as needed.nbsp; * Maintains security and confidentiality of all patron files, records and lists. * Maintains security and confidentiality of all casino information. * Adheres and complies with all casino policy and procedures, internal rules and regulations and abides by all regulations of the Colorado Department of Gaming.nbsp; * Helps disseminates marketing information. * Other duties as assigned. nbsp; nbsp; Performance Expectations * Applies the Eight Simple Principles to all internal and external guest situations * Acquires the appropriate job knowledge in a timely fashion and consistently updates that knowledge * Consistently produces above average work * Produces results in work, by meeting all deadlines * Works well in a team environment * Is a property leader * Consistently reliable * Not only locates problems, but provides suggestions for a solution * Adheres to all appearance standards * Practices productive communication * Always is prepared for the days business * Is able to adapt to a changing environment * Executes projects from planning to completion Qualifications Knowledge, Skill and Ability: * Proficient in the use of computer applications, Microsoft Office, Word, Excel, Power Point, CDS, Writing, Stratton Warren and ATI Oasis Slot Management System preferred. * Ability to all work shifts, weekends and holidays is required. * Must be able to provide a high level of customer service at all times. * Must have excellent interpersonal skills with the ability to listen and verbally communicate with guests both in the casino and at external events. * Must be able to work in and facilitate a team environment * Must keep a well-groomed professional appearance. * Must be able to meet deadlines, work under pressure and maintain professionalism in a fast paced and stressful work environment. * Excellent writing skills preferred. * Must be able to acquire a Colorado Gaming Support License. * Advanced verbal and written communication skills are essential. * Ability to apply gaming knowledge and experience in day-to-day work scenarios. Ability to make decisions in the best interest of the Monarch Casino based on precedence, policy, and procedure. nbsp; Education, Training amp; Experience: * Working on a Bachelorrsquo;s Degree in Marketing, Business Management or similar field preferred.nbsp; * High School diploma or GED required. nbsp; nbsp;Cultural Best Fit Characteristics * Enthusiastic * Creative * Consistent in performance * Has a positive outlook * Learns from mistakes and fixes problems * Organized * Problem Solver * Promotes Property * Strives to be the best * Willing to put in the time needed to get the job done * Loyal * Willing to put in the time needed to get the job done nbsp; nbsp;