Job Description

OVERVIEW

If you are:

• A passionate, positive and detail oriented person that can talk to anyone

• Someone who enjoys teamwork and wants to be a part of one of the fastest growing world class fitness companies

• Someone who would go all in on an 80s themed workout and might just drop and do a burpee for fun

Then you’re probably the right person for us!

Because we are •

• All about fun, exciting and rewarding experiences for our team members and staff

• Expanding rapidly around the country and the world

• Looking for successful and motivated people who what to improve themselves and their career

As an ORANGETHEORY FITNESS SALES ASSOCIATE you will be part of a dynamic team that positively affects the lives of our members on a daily basis! You will participate in the operation and success of a fast-paced fitness studio, build relationships with OTF members and the community in order to help maintain and build member base and you will be responsible providing our members with a best in class customer experience.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

· Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio

· Lead OTF studio previews with prospects and/or fitness program holders

· Establish and maintain an effective membership referral program

· Respond immediately to member requests, inquiries and concerns

· Maintain accurate records using established OTF sales systems.

· Conduct telephone inquiries/follow up calls/customer care calls

· Follow up and follow through activities with all prospective clients

· Proper onboarding all OTF clients through the use of Client Intake Forms and FP Agreements

· Work closely with Fitness Team to ensure that processes are fulfilled

· Responsible for processing accurate cash and credit card transactions

· Maintain an organized and clean lobby/front desk area

· Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities

· Attend and participate in all relative OTF training programs

· Must be able to participate in 1-2 OTF scheduled workouts per week

· Participate in OTF sponsored theme days and out of studio events

· Other duties as assigned by the Assistance Studio Manager and/or Studio Manager

In order to Burn With The Best you must be able to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL SKILLS AND CHARACTERISTICS:

· Best in class customer service skills

· Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)

· Solid verbal and written communication skills required

· Able to multi-task and excel in a busy environment.

· Health & Fitness minded people strongly preferred

· Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)

· Willingness and Flexibility to work day, evening and/or weekend hours as needed

ADDITIONAL REQUIREMENTS INCLUDE:

· Ability to take 1-2 OTF classes per week to effectively describe the workout to prospective clients.

TECHNOLOGICAL KNOW HOW:

· At minimum, basic use MS Office basic programs (word, excel), Internet, Basic computer program software use

· Use of Mind Body Online Software (desired)

EDUCATION AND/OR EXPERIENCE REQUIRED:

· High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

· CPR/AED Certified (preferred)

Company Description

At Orangetheory Fitness, we make it simple for our members to get more out of their workout. And while there are countless other concepts in the fitness category, we pride ourselves on our unique trifecta of science, coaching, and technology. Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 36 hours. Because of our technology tracking, members know how hard they need to work in order to achieve the best results. Plus, our coaches motivate you when you need it most, while also ensuring your safety and reminding you when to take a breather. Each workout comprises cardiovascular exercise on a treadmill or bike/strider, as well as rowing and strength training. One of the main takeaways about Orangetheory is that people of all fitness levels can do it and be successful. With a walker, jogger, and runner category, members set the pace and will still achieve results. Look around the studio and you’ll see members of all different abilities, rooting for each other as they run, lift, and sweat their way to simply becoming better versions of themselves. By taking just two to three classes per week, members will experience benefits to their life - more energy, more strength, more health.