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Fitness Call Center Sales Associate

Orangetheory Fitness

Fitness Call Center Sales Associate

National
Full Time
Paid
  • Responsibilities

    We are looking to fill a Full-Time Call Center Sales Associate role at our La Grange and Willowbrook, IL locations. 

    Orangetheory Fitness (OTF) is a trendsetting franchise fitness organization with 1,000+ locations open worldwide. We are currently seeking qualified Fitness Call Center Sales Associates that are keen on driving sales and service excellence for our professional group fitness training facilities. If you are looking for a FUN, EXCITING AND REWARDING position, you are in the right place!

    Our Call Center Sales Associates are responsible for MEETING AND EXCEEDING all key performance SALES indicators for the fitness studio including following leads, scheduling appointments, signing up prospective members, providing information, connecting with the community, interacting with local businesses, and building brand awareness and membership base for our studio. OUR IDEAL CANDIDATE HAS STRONG CUSTOMER SERVICE SKILLS, BASIC SALES EXPERIENCE, AND A PASSION FOR FITNESS. 

    JOB DUTIES INCLUDE (BUT NOT LIMITED TO):

    • Follows leads
    • Schedules appointments
    • Conducts telephone inquiries, follow up calls, and customer care calls
    • Responds immediately to member requests, inquiries and concerns
    • Maintains accurate records using established OTF sales systems 
    • Works closely with Management Team to ensure that processes are fulfilled
    • Responsible for attending and participating in all relative OTF meetings and training programs

    REQUIRED EDUCATION, EXPERIENCE, AND SKILLS:

    • High school or equivalent
    • Sales and/or Customer Service Experience: 1 year
    • Functional computer skills required - Mind Body Online (MBO) System, Internet, Basic computer program software use, MS Office basic programs

    ADDITIONAL REQUIREMENTS INCLUDE:

    • Excellent customer service skills
    • Previous call center experience, with strong sales skills 
    • Solid verbal and written communication skills required
    • Able to multi-task and excel in a busy environment
    • Fitness minded with the ability to take 1-2 OTF classes per week to effectively describe the workout to prospective clients
    • Flexible availibility

    BENEFITS, SALARY AND PERKS!

    Job Detail: Job Type: Full-time 

    Salary: Hourly, plus commission

    PLUS • Flexible schedules• FREE Membership!• Fitness casual dress-code• Passionate, collaborative work environment

    For more information, check out www.orangetheoryfitness.com to find out more!

    AAP/EEO STATEMENT 

    Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

  • Industry
    Entertainment