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Overnight Housekeeping & Guest Services

Planet Fitness

Overnight Housekeeping & Guest Services

Medina, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    Work on your own at your pace

    PTO after one year

    Health Vison and Dental available after 90 days

    Competitive salary

    Employee discounts

    Free uniforms

    Opportunity for advancement

    Parental leave

    Training & development

    Wellness resources

    About the Role:

    Join our team at Planet Fitness in Medina, OH as an Overnight Services team member! This exciting role is perfect for those who thrive in a dynamic environment and are passionate about providing a clean and welcoming atmosphere for our members.

    Job Summary

    Overnight Services will be responsible for the overall cleanliness of all infrastructure of the facility to ensure a positive member experience.

    Essential Duties and Responsibilities – Shared with the present Overnight person.

    Customer Service/Front Desk Activities:

    Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcome!

    Answer phones in a friendly manner and assist callers with a variety of questions.

    Check members in, tour and sign-up new members, log amenities and communicate updates and events to members and guests.

    Respond to member questions and concerns in a timely and professional manner.

    Conduct beverage or merchandise purchases on the point-of-sale system.

    Member Accounts:

    Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

    Club Cleanliness and Maintenance:

    Thoroughly clean and sanitize all infrastructure areas,

    restrooms, locker room areas, main club mirrors, and all floors nightly

    Stock locker rooms with proper supplies/paper products.

    Stock and maintain the cooler and beverages

    Repair and/or report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.)

    Qualifications/Requirements

    · Custodial, Housekeeping, Facilities Maintenance, and/or Customer/Guest Services experience is preferred.

    · Punctuality and reliability are a must. 10 PM - 6 AM Sunday - Thursday. · Ability to work the third shift, Sunday through Thursday, is required

    · Honesty and exceptional work ethic.

    · Ability to work and solve problems independently.

    · Demonstrate diplomacy in all interactions while using appropriate behavior and language.

    · Maintain a good working relationship with other staff

    · High School diploma/GED equivalent required.

    · Must be 18 years of age or older.

    Physical Demands

    Continual standing and walking during the shift.

    Continual reaching with hands/fingers/arms during shift.

    Occasional climbing, balancing, kneeling, and crouching during shift.

    Must be able to occasionally lift up to 80 pounds.

    Will encounter toxic chemicals.

    Why you should join Planet Fitness!

    · Contribute to changing people’s lives every day by helping us create a healthier Planet!

    Work hard and play hard with an amazing group of talented, dynamic professionals!

    Free Black Card Membership.

    Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Industry
    Entertainment