Job Description

The Retail Operations Coordinator is a temporary role, supporting the process management, logistics and administrative functions of the Equinox Retail department. The role helps ensure the smooth-running of 100+ Shop locations, by assisting in day-to-day home office needs of our in-club Retail Shops and Retail Corporate team, with operational tasks, tools and system maintenance, included but not limited to:

• Maintenance and upkeep of existing policy/procedural and training resources on intranet and LMS platforms
• Creating and sending of approved departmental communications to Retail field and Club management teams via approved channels
• Maintain and update department operational calendar to reflect both operational and field tasks/project milestones
• Pull and distribute operational, compliance and clientelling recurring and as needed reporting
• Monthly employee system enrollment
• Promotional and selling incentive tracking as needed
• Bi-weekly payroll calculation, system auditing and entry
• Operational supply ordering for Shops and office
• CX support as needed

Qualifications

• Eagerness to learn and a winning attitude
• Excellent analytical and verbal/written communication skills
• Strong computer and Microsoft Excel proficiency a must (familiarity with intranet and LMS platforms, or SalesForce, Shopify and D365 a plus)
• Ability to multi-task and move seamlessly between multiple projects and/or tasks
• Desire and ability to understand different areas of Equinox business and culture

Pay Transparency: $25/HR

Additional Information

** AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:**

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.